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I was just notified that my new battery is available. When I…

Customer Question
I was just notified...

I was just notified that my new battery is available. When I checked to make sure there was a back up, it said that my Iphone has never been backed up to icloud. I tried to do it manually and am still getting same message

Technician's Assistant: What Operating System (OS) are you running on your iPhone?

Windows 10 I must have a setting wrong. I am not good with tech stuff

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Through the itunes app I tried to plug it in and back it up on icloud.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Connect me to I am on a PC not mac

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/15/2018
Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 4 months ago
Samuel NetEngineer
Samuel NetEngineer, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 707
Experience: Network Engineer at USAF
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Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Mac Support Specialist: Samuel NetEngineer, Computer Hardware Engineer replied 4 months ago

Which iPhone do you have?

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