Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

What is 504gateway. MacAir. Erased all old history. I have…

Customer Question
What is 504gateway Technician's...

What is 504gateway

Technician's Assistant: What's the brand and model of your product?

MacAir

Technician's Assistant: What have you tried so far?

Erased all old history

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I have plan with Best Buy

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 7 minutes by:
3/15/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

It sounds like you are getting an error message "504 gateway". Most of the time, a 504 Gateway Timeout error means that whatever other server is taking so long that it's "timing out," is probably down or not working properly. Since this error is usually a network error between servers on the internet or an issue with an actual server, the problem probably is not with your computer, device, or internet connection.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

In this case we can retry the web page by clicking the refresh/reload button, pressing F5, or trying the Website address from the address bar again. Even though the 504 Gateway Timeout error is reporting an error outside of your control, the error might only be temporary. Simply retrying the page is a quick and easy thing to try.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Yesterday, I moved about 18 GB to an external hard drive to
Yesterday, I moved about 18 GB to an external hard drive to make more room on the MacAir. The copying process was interrupted. What do I do now to complete copying … read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
69 satisfied customers
What can you tell me about refurnished iBooks and can I
What can you tell me about refurnished iBooks and can I still get Apple care. Do Apple stores sell them… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Someone has blocked me iPad. Say I need to pay $500 or they
Someone has blocked me iPad. Say I need to pay $500 or they will delete accounts. Any recourse or options? What happens to my devices. Affects iPad and Mac air but not iPhone.… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Have lost internet wireless connection from my macair to my
Have lost internet wireless connection from my macair to my imac and from my apple tv to my imac.Have tried everyhing no connection.… read more
SSolim
SSolim
90 satisfied customers
Can I look at internet history after it has been deleted? Is
Can I look at internet history after it has been deleted? Is monitoring software (Spector Pro/mac detectable by a non sophisticated user?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have connected my MacAir by HDMI cable to my Samsung Smart
I have connected my MacAir by HDMI cable to my Samsung Smart TV, but all I can see is the MacAir Desktop universe background and no content from my screen. Do i need to configure my PC or the TV?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
I am trying to erase the address bar history. I can not find user\myname\library\safrai\
I am trying to erase the address bar history. I can not find user\myname\library\safrai\historyplist. I have try and its not there. I do have Lion. Could I have lost it? Thank you, John… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I have iphoto 11 on a macair. When I import new photos to an
I have iphoto 11 on a macair. When I import new photos to an album the order gets all mixed up. When I try to move things to the right order it seems ok, but next time I start up they are all mixed up… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an older iPod Classic 30 gb and received a new iPod
I have an older iPod Classic 30 gb and received a new iPod Classic 160 gb. What is best way to transfer from old to new? Also can I give old iPod to someone else that has iTunes so they can continue t… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Last Friday I finally upgraded from my first generation MacAir
Last Friday I finally upgraded from my first generation MacAir purchased in June 2009, to a MacAir, 1.7GHz, 4GB, 13", 128GB Flash Storage item. I ported the content of the flash storage from the old t… read more
Mary
Mary
Digital Printing Consultant
Master\u0027s Degree
248 satisfied customers
I am considering buying a MacAir. Is there a way to have internet
I am considering buying a MacAir. Is there a way to have internet access like 3G....i.e., similar to a iphone4S? I know WiFi and Bluetooth are integral.… read more
D. Marino
D. Marino
Independent Comp./Net. Security Pro
Vocational, Technical or Trade Scho
133 satisfied customers
I would like help removing cookies from my MacBook Pro. Apple
I would like help removing cookies from my MacBook Pro. Apple directed me to you. I have Firefox 6.0… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I want to erase all my chat history or keylogging on my Macbook
I want to erase all my chat history or keylogging on my Macbook Air. How do I do this? I was told by Apple Support that Facebook is the only one who can delete this from my computer.… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I would like to delete the history of past web searches which
I would like to delete the history of past web searches which pop up when I scroll down the screen. I use Yahoo. History/clear apparently does not erase previous searches on this function. How can I a… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Howdy -- Im giving my old laptop to a friend, and want to
Howdy -- I'm giving my old laptop to a friend, and want to make sure I take all the personal information off of it. Two things I can't seem to do are 1) disconnect it from my personal iDisc informatio… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Lacie Disk d2 Big Disk Extreme stopped working. My Mac sees
Lacie Disk d2 Big Disk Extreme stopped working. My Mac sees it but doesn't show up on desktop only through looking for ir as a USB device. Can I restore it somehow?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
If I purchase MacAir (128GB Solid State Drive with 1.86GHz
If I purchase MacAir (128GB Solid State Drive with 1.86GHz Intel Core 2 Duo)and install Windows along with XP (or Vista) and Office for Windows so I can be assured of seamlessness in the business worl… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Can I install Macbook Air software on my 12 Macbook Pro I
Can I install Macbook Air software on my 12"Macbook Pro? I erased hard drive and also lost original installation disks. When I insert MacAir install disk I get "this software can not be installed on t… read more
Jeremy Chow
Jeremy Chow
Bachelor's Degree
42 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x