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Have used turbo tax for years but this year I entered info…

Have used turbo tax for...
Have used turbo tax for years but this year I entered info and want to close while gathering more info and it does not let me. Says cannot save untitled info.
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Answered in 4 hours by:
3/15/2018
Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,774
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your computer tax preparation question.

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Please tell me the exact and full error message about 'untitled info'. Also please tell me the version and type of TurboTax you are using: TurboTax Online? perhaps.

I think you may need to give the saved file a title, not just 'Unknown' or the other default title. E.g. type in the name field,

2017 Tax Return First Draft

or the like.

Let me know how that goes, and I will help you further.

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Customer reply replied 4 months ago
Using turbo tax premier. I bought it. Have tried to edit title to no avail . Title is Herbert Rigg 17. When trying to save the work I have done so far it says cannot save untitled 17

By what process or with what functions do you try to save the file?

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Customer reply replied 4 months ago
As I have done all these years I close turbo tax and then a page comes asking if I want to save. I enter password ***** security question and hit save then is when it says cannot be saved as untitled 17

Are you sure, certain-sure, that your password ***** *****? if it were, I don't think that you'd need to enter a security question too; that doesn't sound quite right, unless that's how it always worked.

How long ago did you buy TurboTax Premier? and what version is it?

Russell H.
Russell H., Long-time Computer Expert
Category: Mac
Satisfied Customers: 12,774
Experience: Years ago & in 2 years recently, I helped with Mac OS [X] & MacBook & Air & BootCamp etc. problems.
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