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I need to change my password. Ipad. Don’t know. It is an…

Customer Question
I need to change...

I need to change my password

Technician's Assistant: What device or product does this involve?

Ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Don’t know. It is an apple ipad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Hitting “not now” for months

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Only give me a place to put a new password ***** a place to confirm it

Submitted: 5 months ago.Category: Mac
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Answered in 5 minutes by:
3/15/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 5 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Mike, Mac Medic
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