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I cannot activate my iPhone because I cannot remember my…

Customer Question
I cannot activate my...

I cannot activate my iPhone because I cannot remember my Apple ID. What can I do?

Technician's Assistant: When did you last change your password ***** Apple ID?

I've had the phone about four years and have never changed either the Apple ID or the password.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. I went to Activation Help. Can you please give me the URL for the online account reset tool?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No. Thanks for your help so far.

Submitted: 4 months ago.Category: Mac
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Answered in 4 hours by:
3/15/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,329
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

You can recover your Apple ID by entering your phone number at

https://iforgot.apple.com/--------------------Your satisfaction is my priority; I hope I have earned 5 stars today!Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.Pete.--------------------
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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