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5s phone holds my life schedule and times for each event.

5s phone holds my...

5s phone holds my life schedule and times for each event. some into 2019. now nothing appears, and I assume it's all in there if I only knew which buttons to push. Ruth Runner(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Apple iPhone 5s

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

This afternoon. began when I attempted to text someone where land line and cell numbers were under his name in the same spot. his cell rang and turned that off and proceeded with text. he returned call as was finishing text. so I separated the numbers under different headings. text didn't fly, so repeated.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Looked under settings but had no idea where to go

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Answered in 4 hours by:
3/15/2018
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 19,721
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 19,721
Experience: Over 16 years of computer experience, CISCO certified
Verified
Pete and 87 other Mac Specialists are ready to help you
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Thomas Kline
Category: Mac
Satisfied Customers: 35
Experience: IT support Analyst at Takata
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Hello and thanks for using JustAnswer.com, my name is Thomas and I will try my best to assist you.
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Customer reply replied 1 month ago
I am looking forward to the remote assistance
Customer reply replied 1 month ago
What else do you want

Is this a work e-mail that has all of your schedule or is it a personal e-mail?

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Customer reply replied 1 month ago
Issue not with email. It is the phone calendar. The dates on which I added appointments etc with times of each event have disappeared. Most inconvenient

when you go to settings, then click on calendar, then after doing that you should see accounts at the top of the screen

click on the accounts option, then let me know what you see

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Customer reply replied 1 month ago
I failed to answer about my email. It is personal, not work

when you go to settings, then click on calendar, then after doing that you should see accounts at the top of the screen

click on the accounts option
after doing this, do you see your personal account?
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.

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Are you able to see your personal account?

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Customer reply replied 1 month ago
Did not find personal account

ok last question, have you ever added this personal account to your iPhone 5s?

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Pete
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