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For an unknown reason I was blocked from accessing my apple…

Customer Question
For an unknown reason...

For an unknown reason I was blocked from accessing my apple mail. when I tried to access iCloud the same thing happened. Now when I again tried to recover my Apple ID the correct Visa info I entered was said to be incorrect. Where top from here

Technician's Assistant: When did you last change your password ***** Apple ID?

A few moments ago. It works an my iPad and iPhone but so far not my iMac

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes. That was when my Visa numbers were rejected as incorrect.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No I think that about all for now.

Submitted: 4 months ago.Category: Mac
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Answered in 4 minutes by:
3/15/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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