How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Getting phone calls on land line saying my Icloud account

Customer Question

Getting phone calls on land line saying my Icloud account has been breached do your frad people call about that?
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: where do I find that?
JA: The Smartphone Technician will be able to walk you through that. How long has this been going on with your smartphone? What have you tried so far?
Customer: Tried nothing jut getting calls to day
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no ans ? yes no does apple phone for breach of icloud.
Submitted: 8 months ago.
Category: Mac
Expert:  Mr.Med replied 8 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 8 months ago.

I am sorry this has happened to you. This is a popular scam that has been going on. Apple does not call customers regarding issues with accoutns or devices, Please DO NOT call them, Report them to the Internet Crime Bureau here : http://www.ic3.gov/default.aspx

Let me know if you need further assistacne

Thank you

Expert:  Mr.Med replied 8 months ago.

Do you still need help please?