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My apple id has been disabled i have tried logging in and
my apple id has been disabled i have tried logging in and out and it still is disabled. Have tried to change the password ***** it wont let me … read more
Ashik
Ashik
Master's Degree
9,366 satisfied customers
I have a new bankcard. I have tried to deauthorise the
Hello. I have a new bankcard. I have tried to deauthorise the current devices and then with my new card I will then reauthorise the current devices to use the card to make iTunes purchases. On the scr… read more
Pete
Pete
Engineer
Bachelor's Degree
2,975 satisfied customers
It's saying that my Apple ID is disabled. I believe that it
It's saying that my Apple ID is disabled. I believe that it may be due to me canceling my debit card but when I try enabling it with a new card it just keeps saying that it's disabled. … read more
Ashik
Ashik
Master's Degree
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My apple id was deactived. I entered a new credit card and
my apple id was deactived. I entered a new credit card and it shows the account is active but on the devices, it still shows as disabled. … read more
Ashik
Ashik
Master's Degree
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It is not a device its itunes card. How the activation is
i got a card yesterday today send it to a friend she said it has been redeemed … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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It will not let me make a purchase from my phone it's saying
It will not let me make a purchase from my phone it's saying contact iTunes support … read more
Ashik
Ashik
Master's Degree
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How to cancel a credit card on iTunes. This morning around 3
No just how to take a credit card offer iTunes because I don't use it and I'm tired of getting $15 take it out my credit card and I would like a refund for the two times it happened… read more
Inder
Inder
Bachelor's Degree
39 satisfied customers
I purchased a $50 iTunes card today, but it wouldn't load.
I purchased a $50 iTunes card today, but it wouldn't load. The card # is(###) ###-#### The scratched off ID is XGJ87PDLVDH7NHXZ. The store says it's been activated. How do I get it to load or replace … read more
Samuel NetEngineer
Samuel NetEngineer
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I just was given an iPhone from my boss - so you are dealing
Hi - I just was given an iPhone from my boss - so you are dealing with a rookie. I am trying to get an app from the app store for setting up a smart wristband. I am getting the message "please contact… read more
Justin Johnson
Justin Johnson
Mac Genius
3,440 satisfied customers
I live in Bermuda and purchased an iTunes card to redeem on
I live in Bermuda and purchased an iTunes card to redeem on my Ipad but when I try to redeem the card with the card it tells me I need to redeem in a US apple store . Can you tell me why? … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I cannot purchase coins says to contact support. Don't know.
I had troubles 2 weeks and iTunes support said they turned on a switch and then it worked now it works sometimes and then not… read more
Justin Johnson
Justin Johnson
Mac Genius
3,440 satisfied customers
I am trying to purchase music, but Apple said I cannot use
I am trying to purchase music, but Apple said I cannot use credit card on file. I just used it twice last week with no problem. It is a Visa… read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
hi i can not update or purchase any apps or songs on iTunes
hi i can not update or purchase any apps or songs on iTunes it is saying my security code is invalid i am 100 percent sure its correct… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
my problem is not the phone so much as I cant purchase an
my problem is not the phone so much as I can't purchase an application because I don't live in the USA. Unfortunately I am a Canadian Citizen and don't appreciate being discriminated against. could yo… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have previously used an iTunes account out of the UK, and
I have previously used an iTunes account out of the UK, and now need to create a new iTunes account in France, as this is where I will need to pay from. How do I do this without losing all my previous… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I was trying to purchase songs through itunes, but was not
I was trying to purchase songs through itunes, but was not able to find the "redeem" button. I contacted itunes, and they downloaded software to allow me to proceed to put in the account number on the… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
After some mistakes in entering the password, my Apple ID was
After some mistakes in entering the password, my Apple ID was disable because I do not reside in the US. I had a valid Credit Card with a US billing address. What can I do? I cannot access my songs, w… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Hi I am trying to create a new itunes account for my sun who
Hi I am trying to create a new itunes account for my sun who just got an itouch for his birthday an the following msg comes: You are not elligible to create an account this time. Can you help? tks,!!!… read more
Mr. Clark
Mr. Clark
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Bachelor's Degree
2,477 satisfied customers
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Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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