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Using Windows on a Macb Pro. GeChic periph screen works on…

Using Windows on a...

Using Windows on a Macb Pro. GeChic periph screen works on the iOS system but not on the Windows system. This was not always the case. Screen is about 2 yrs old and it worked fine on windows for about a year. I have re-checked and as of yesterday the screen works fine on iOS but not on Windows, which I need for the presentation I am to make.

Technician's Assistant: What's the brand and model of your computer? And the version of iOS?

MacB Pro. Latest iOS, but I don't recall the number. I keep it updated.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I tried re-connecting the wires. Online sugggested that I be sure power was connected before connecting the HDMI. Done. As I said, I have booted up the iOS system and the peripheral screen made by GeChic works fine from that system.

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Answered in 2 minutes by:
3/14/2018
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Windows on a Mac. I've only just come online now and would like to assist you with your question.

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Customer reply replied 4 months ago
Using Windows on Macbook pro. GeChic peripheral screen is attached via the HDMI port. No signal message on peripheral screen. I switched to iOS and the GeChic works perfectly. I have used this screen on Windows in the past, probably last time about 6 mo ago, and no problem getting it to work on windows. I disconnected the HDMI and re-attached the power cord first, then after the light came on for the power I attached the HDMI but not success. I need to be able to use via Windows.

Did you use it with windows on this computer before?

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Have their been updates since the last time you used it?

Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified
Justin Johnson and 87 other Mac Specialists are ready to help you
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Customer reply replied 4 months ago
There are updates of something every time I boot up. I try to keep everything updated, including iOS which I only updated yesterday. I think Windows updated on this computer yesterday as well. It is automatic.
Customer reply replied 4 months ago
Are we still connected?
Customer reply replied 4 months ago
what do you consider a reasonable wait time?
Customer reply replied 4 months ago
what do i do next?
Customer reply replied 4 months ago
You can call me at(###) ###-####
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