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I forgot my Apple ID password. I’ve always had the same one…

Customer Question
I forgot my Apple...

I forgot my Apple ID password.

Technician's Assistant: When did you last change your password ***** Apple ID?

I’ve always had the same one but never used it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I did try resetting and it sent me a code and then it said it’s waiting on a recovery or something

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thanks

Submitted: 5 months ago.Category: Mac
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Answered in 1 hour by:
3/14/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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