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My iPad was left on top of my car & someone must have tried…

Customer Question
My iPad was left...

My iPad was left on top of my car & someone must have tried to get into it, I need to get it unlocked?

Technician's Assistant: When did you last change your password ***** Apple ID?

3 days ago maybe more

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I’ve never tried that! Where is that located on Apple?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Okay

Submitted: 4 months ago.Category: Mac
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Answered in 8 minutes by:
3/14/2018
Mac Support Specialist: Mac_Martin, Mac Enthusiast replied 4 months ago
Mac_Martin
Mac_Martin, Mac Enthusiast
Category: Mac
Satisfied Customers: 3,124
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don't miss anything, please give me a minute to review your question.

What happens when you try to unlock your iPad with the pass code?

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Customer reply replied 4 months ago
Locks
Mac Support Specialist: Mac_Martin, Mac Enthusiast replied 4 months ago

Does it say the iPad is disabled for a certain amount of time?

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Customer reply replied 4 months ago
it does! I can’t get in it all
Mac Support Specialist: Mac_Martin, Mac Enthusiast replied 4 months ago

How many minutes does it say it's locked out for?

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