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I forgot my apple pasword. Apple ipad. My old pasword but…

I forgot my apple...

I forgot my apple pasword

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple ipad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

My old pasword but I'm told it's wrong. It has been a couple of weeks.

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Answered in 4 minutes by:
3/14/2018
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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May I have your Apple ID So that i can check for the password ***** option from my side?

Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified
Aparna Indresh and 87 other Mac Specialists are ready to help you
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I could see that you have requested for secure remote assistance before we proceed further may I know the operating system of your computer is it windows or mac?

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Customer reply replied 4 months ago
Model A1395DRH.

Okay, let me check for the password ***** option from my side.

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Your account***@******.*** has been locked for security reasons. Select how you would like to unlock it.

1.Get an email

We will send instructions to your email address ending in i•••••.com

2.Answer security questions

Answer the question(s) you chose when you created your Apple ID.

Please let me know which option you want to go with.

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Aparna Indresh
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