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I received a message saying someone tried to get in my

Customer Question
I received a message...

I received a message saying someone tried to get in my account so it was locked so I have to unlock it

Technician's Assistant: When did you last change your password ***** Apple ID?

I really don’t know

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

They wanted me to give them my ss# ***** I really didn’t know about giving it out

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No Thank you

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
3/14/2018
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,210
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

I'm sorry about the issue, What account are you doing this with please? is it your Apple account ?

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Customer reply replied 4 months ago
I just used a new password
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

Please Try reseting your Apple password ***** clicking on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

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Customer reply replied 4 months ago
It’s taken care of thank you
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

so has everything worked out please?

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