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It was finishing loading a new OS and froze at the Siri

Customer Question
It was finishing loading...

It was finishing loading a new OS and froze at the Siri part

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Mac or device?

Don’t know. It was using 10.10.5

Submitted: 4 months ago.Category: Mac
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Answered in 14 hours by:
3/14/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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