Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cannot get into my Facebook - it reads —- Safari cannot
I cannot get into my Facebook - it reads —- Safari cannot open the page because too many redirects occurred. I have tried to correct it with the instructions to follow but I get no where. thank you … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My apple store will not open and I cannot downloan anything.
my apple store will not open and I cannot downloan anything … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am trying to download the KIK app on my phone, which is an
I am trying to download the KIK app on my phone, which is an I7 and it has had me change my apple ID 3 times in a row to no avail. I am frustrated beyond words. I tried the very same thing about a yea… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,463 satisfied customers
Apps do not show in itunes at all. Pull down screen does not
Apps do not show in itunes at all. Pull down screen does not even show apps. They also do not show when plugging in my phone as to apps I have on the phone. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Can't open gmail, google drive, PayPal and a variety of
Can't open gmail, google drive, PayPal and a variety of other pages using safari on MacBook Air. Error message: cannot establish a secure connection.… read more
Mr.Med
Mr.Med
1,282 satisfied customers
I need help with the Kik messenger App. It is a mobile app
I have followed all the troubleshooting recommendations of Kik to no avail… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I need to know exactly what this file is I found on my Mac,
I need to know exactly what this file is I found on my Mac, here is the path - Macintosh HD > Users > "my Name" > Movies > Motion Templates > Effects > Mask > Image Mask Copy What… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Looking to retrieve Kik data and possible watts app message.
Looking to retrieve Kik data and possible watts app message. The Kik data is 10 months old and I have created new account since then. I am getting conflicting advice and see all these apps and forensi… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Looking to retrieve deleted message from old Kik account
Looking to retrieve deleted message from old Kik account from iOS I phone! Messages around 10 months old but account been reset since and I lost my messages… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am Linda. I have used Pandora on my iPad, but today the
Hi! I am Linda. I have used Pandora on my iPad, but today the app pops up and then disappears. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I signed up for google voice, picked a number, put the app
I signed up for google voice, picked a number, put the app on my phone, but it's not working. It has given me a totally different phone number, however, the one I chose just goes to voicemail now? It … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Hi, Its me again (Carol Gaglione). I have another question.
Hi, It's me again (Carol Gaglione). I have another question. I downloaded a GPS to my ipad. I know it needs access to the sky to work. It is called "GPS Drive Motion X." It seems hard to learn on my o… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
On candy crush, when I try to purchase more lives or buy bombs,
On candy crush, when I try to purchase more lives or buy bombs, etc, I get a message that says "Your Purchase Could Not Be Completed. For assistance contact iTunes Support at www. apple....… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Yay! I have Mavericks downloaded- and for free :) Now getting
Yay! I have Mavericks downloaded- and for free :) Now getting used to it. Mail is quite different. 1. Can I get the color options in a toolbar instead of having to go into Format? 2. I purchased a son… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
i updated my iphone 4 to 5.1.1 and now i do not have any of
i updated my iphone 4 to 5.1.1 and now i do not have any of my personal settings and am unable to find out how to restore my phone.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
i have a iphone 3gs just about 3 months now and it keeps shutting
i have a iphone 3gs just about 3 months now and it keeps shutting down on me. I learned of how to double click the bottom button to stop the active apps from prosscessing and i do that. but it still i… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just download astronomy app star walk to my computer.
I just download astronomy app "star walk" to my computer. Instructions said it is too large to download by phone network to my iphone 3gs. I see the app on the computer hard drive. How do I send it to… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
I downloaded a PC application from Fedex Kinkos in error,
I downloaded a PC application from Fedex Kinko's in error, and now my Office applications won't open. The error message is that the application "is already in use." What can I do to correct this?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x