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I would like to retrieve my original Apple password. L.

Customer Question
I would like to...

I would like to retrieve my original Apple password

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

L

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Apple password ***** I thought was mine has not been accepted for several days

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

?ease help me to get a password ***** works

Submitted: 4 months ago.Category: Mac
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Answered in 13 minutes by:
3/13/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know if this is your Apple ID password ***** the device passcode?

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Customer reply replied 4 months ago
my Apple ID is***@******.*** What I need is to retrieve my Apple password ***** get a new one Helen Dick
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I have your phone number which ends with 62?

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

You can now reset your password ***** your iPhone.

A message with instructions has been sent to Helen's iPhone(iPhone 6s).

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know if you are able to reset the password?

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