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I am trying to install an ap on my iPhone and can’t because…

Customer Question
I am trying to...

I am trying to install an ap on my iPhone and can’t because the password ***** *****

Technician's Assistant: When did you last change your password ***** Apple ID?

6 months on I pad but not on I phone

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 4 months ago.Category: Mac
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Answered in 7 minutes by:
3/13/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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