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I am trying to download some voice books to my iPad and I…

Customer Question
I am trying to...

I am trying to download some voice books to my iPad and I can’t remember my email address or password. Can you help please?

Technician's Assistant: When did you last change your password ***** Apple ID?

I think it must have been when I purchased my new iPad and iPhone about 4months ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t think so. I am using my iPhone at the moment but have iPad next to me. A

Submitted: 4 months ago.Category: Mac
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Answered in 2 hours by:
3/13/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 4 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,276
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which service you are using on the iPad for the books? eg: Kindle?

Please let me know

Thank you

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