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It says my apple id has been disabled. Iphone7plusand the…

Customer Question
It says my apple...

It says my apple id has been disabled

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Iphone7plusand the latest ios

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

About two weeks i tried another apple id and notjing

Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 20 minutes by:
3/13/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Can you sign in to appleid.apple.com ?

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Customer reply replied 4 months ago
no i changed mind
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Ok

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Customer reply replied 4 months ago
OK IM LOGGED IN
Customer reply replied 4 months ago
IM SIGNED I9N
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Change the password.

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Customer reply replied 4 months ago
its changed
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

I would suggest changing your security questions as well.

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Customer reply replied 4 months ago
done
Customer reply replied 4 months ago
now my phone says my new password ***** *****
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Enter the new correct one and you should be ok.

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Customer reply replied 4 months ago
i did and it says its wrong
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Did you write it down? Are you certain that you have put the new password ***** correctly?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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