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Need help unlocking iPad iso. Haven,t, can't remember

Customer Question
Need help unlocking iPad...

Need help unlocking iPad iso

Technician's Assistant: When did you last change your password ***** Apple ID?

Haven,t, can't remember passcode

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/12/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about iPad. I've only just come online now and would like to assist you with your question.

Do you have a computer you can plug your iPad into?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 4 months ago
No I don,t have a computer to plug into.
Customer reply replied 4 months ago
No thanks
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Does it ask you for a passcode?

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