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I need to change my apple password. Been getting suspicious…

Customer Question
I need to change...

I need to change my apple password. Been getting suspicious emails and support told me to change emails. They sent me a temporary login and I have lost it

Technician's Assistant: When did you last change your password ***** Apple ID?

Probably 3 years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I did on my phone

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I do not think so

Submitted: 4 months ago.Category: Mac
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Answered in 5 minutes by:
3/12/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know if this is your Apple ID password?

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Customer reply replied 4 months ago
I think it is Tideone16
Customer reply replied 4 months ago
No
Customer reply replied 4 months ago
Are you still working on my password
Customer reply replied 4 months ago
No one will answer now that I refused to pay $39.00
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

Sorry for the delayed response may I have your Apple ID so that i can check for the password ***** option from my side?

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I have your phone number which ends with 34?

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

You can now reset your password ***** your iPhone.

A message with instructions has been sent to Tommy's iPhone (iPhone 6).

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 4 months ago

May I know if you are able to reset it?

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