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Someone is using my Apple ID. AppleSupport just notified me
Someone is using my Apple ID. AppleSupport just notified me that a different iPhone than mine had placed an order and I should NOT ok the payment. Microsoft interfered, ok's the payment and delete the… read more
Josh
Josh
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Associate Degree
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I received a e mail saying my password had changed, I'm
I received a e mail saying my password ***** changed, I'm trying to redo it and they want my credit card number and personal info. Is this you? … read more
Shefin
Shefin
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Engineering Diploma
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I am being scammed by transactions thru itunes sydney dated
I am being scammed by transactions thru itunes sydney dated tru februsry so my credit card csncelled but after onky two weeks of receiving new credit card another 4 itunes transactions dated from 13/3… read more
Martin
Martin
Network Engineering Diploma
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I got a message my phone has a virus and I should call a
I got a message my phone has a virus and I should call a number right away.... scam? … read more
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I keep getting call telling me there's something suspicious
I keep getting call telling me there's something suspicious and to call a number they say is the Apple company. Can you check to see if there is something going on … read more
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I HAVE AN iTUNE FEE ON CREDIT CARD AND I HAVE NOT ORDERED.
i HAVE AN iTUNE FEE ON CREDIT CARD AND I HAVE NOT ORDERED … read more
Shefin
Shefin
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Is a genuine apple site. Apple iPad 4. Recently was part of
Recently was part of a scam involving iTunes cards &contacted itunes … read more
Shefin
Shefin
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Engineering Diploma
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Someone has my Apple ID and purchased something off itunes.
Someone has my Apple ID and purchased something off itunes … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
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I have unauthorized charges for an album on iTunes. They
I have unauthorized charges for an album on iTunes. They have been purchased on my account and show up on my phone but are not downloaded. Is this an instance of credit card fraud? … read more
Shefin
Shefin
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I have never used iTunes and don't intend to now but I am
I have never used iTunes and don't intend to now but I am getting notices saying there are unrecognized charges. I don't want to open an account and I just want you to stop harassing me for something … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,612 satisfied customers
Some one is using my credit for itunes. Never i do not use
some one is using my credit for itunes JA: When did you last update iTunes? Customer: never i do not use itunes at all JA: What have you tried so far with your iTunes? Customer: i tried to contact the… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
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I received a message from iTunes this morning confirming my
I received a message from iTunes this morning confirming my purchase of Bigo Live, 1550 diamond #7152055 in amount of 47.99. I never made this purchase and have never used an iTunes account. … read more
Shefin
Shefin
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Engineering Diploma
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Got a bill that is not me. Ipod is the only thing I have.
got a bill that is not me JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: ipod is the only thing I have JA: How old is your iPod? Customer: like 5yrs J… read more
Shefin
Shefin
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Engineering Diploma
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I no longer have an Apple device. Used to have an iPad,
I no longer have an Apple device. Used to have an iPad, hence a connection with Apple. I have now received a message informing me that my Apple account has been locked due to possible unauthorized use… read more
Shefin
Shefin
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Received an email stating my account has been locked why did
received an email stating my account has been locked why did th … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,612 satisfied customers
Received an email saying my itunes account had been billed
received an email saying my itunes account had been billed $150 for a gift card purchase. I have made no such purchase. email asked for much personal information in order to talk about the mischarge, … read more
Shefin
Shefin
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Engineering Diploma
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My husband has an itunes account on our apple computer which
My husband has an itunes account on our apple computer which hasn't worked for over a year. He just got a bill for $47.99 for itunes that were purchased. What do we do? … read more
Shefin
Shefin
Technical Support Executive
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I have an apple account but cannot remember password. I need
I have an apple account but cannot remember password. I need to put in my credit card number. BIG problem the credit card I was using was Fraudelent used and I got a new replacement card. However I sh… read more
Kris R
Kris R
IT Manager
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3,312 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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