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I'm working with Turbo tax. I entered the tax info on my…

Customer Question
I'm working with Turbo...

I'm working with Turbo tax. I entered the tax info on my return and now I cannot open the file to continue

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Mac os high sierra

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Just happened. the file appears in applications, I click on it and it will not open

Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
3/12/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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