Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My Apple IPad got black screen. Could you help? My IPad got
My IPad got duck. Screen is black. I cannot work. Could you help? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Well I had my iPad mini charging and I open and screen is
Well I had my iPad mini charging and I open and screen is black or I get a outline of a battery with a red line in it and a white plug in outline … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My iPad is black but I can hear music I've charged it for
My iPad is black but I can hear music I've charged it for almost 2 hours … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,465 satisfied customers
When using my iPad - about 3/4 yrs old, the screen turns
When using my iPad - about 3/4 yrs old, the screen turns black & then turn back to screen in the middle of an activity Could it be battery problem? … read more
Ashik
Ashik
Mac Technician
12,567 satisfied customers
my ipad touch screen has locked, and is just showing the apple
my ipad touch screen has locked, and is just showing the apple symbol with a black bar underneath. I had just purchased from the i tunes store and down loaded to one of my playlists, I was asked if I … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
my ipad has a black screen and is unable to power down and
my ipad has a black screen and is unable to power down and unable to get off this mode. how can i reboot?… read more
Daniel
Daniel
554 satisfied customers
How do I return my i-pad to functioning state after I "restored&q
How do I return my i-pad to functioning state after I "restored" it to factory state/ I did this in an attempt to rid my i-pad of a hacker… read more
Cris
Cris
63 satisfied customers
My ipad face is only showing to enter my hotmail password.
My ipad face is only showing to enter my hotmail password. When I enter my correct password XXXXX message comes back that it isn't correct and shows the same enter the password XXXXX I recently change… read more
Ashik
Ashik
Mac Technician
12,567 satisfied customers
IPad is locked up. Will not respond to any commands including
IPad is locked up. Will not respond to any commands including "unlock" or "power off". Also, can"t get rid of a pop-up, which is probably why nothing else will respond.… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
My Ipad screen wen black, I can hear voice commands/ voice
My Ipad screen wen black, I can hear voice commands/ voice reader when I touch the screen. I have tried to reset by pressing both buttons for 15 seconds and nothing. Any ideas?… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
How do I resest an iPad that has frozen and looks like it deleted
How do I resest an iPad that has frozen and looks like it deleted all Apps? My 2 Yrs old did something to it and it is frozen on what looks like a all black screen with processing circle frozen in mid… read more
Ashik
Ashik
Mac Technician
12,567 satisfied customers
i picked out a bowling app hit load my 1st gen ipad froze
i picked out a bowling app hit load my 1st gen ipad froze have only a black screen any ideas how to get iot back???… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
TURNED IPAD OFF AND CANNOT GET IT TO TURN ON. oN SCREEN IS
TURNED IPAD OFF AND CANNOT GET IT TO TURN ON. oN SCREEN IS THE SMALL CIRCULAR GYGABYTE SIGN… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
We have an ipad 11 and we had our e mail installed on it and
We have an ipad 11 and we had our e mail installed on it and it was working fine, but last time we tried to open it, we could not and it just showed a blank page. We tried to go into settings, but it … read more
Danh
Danh
Bachelor's Degree
949 satisfied customers
My ipad is in a state where it appears hung. This occured
My ipad is in a state where it appears hung. This occured while it was charging. The screen went black and the apple icon displays. I am unable to power off or on. When I tried to Restore, it failed. … read more
Ashik
Ashik
Mac Technician
12,567 satisfied customers
I downloaded several pictures in an email and sent the photos
I downloaded several pictures in an email and sent the photos out in an email and my ipad locked up. I have tried syncing it with my computer and no luck. I have only had it for a month so I am not to… read more
Ashik
Ashik
Mac Technician
12,567 satisfied customers
I am trying to activate (renew) my cellular data network.
I am trying to activate (renew) my cellular data network. My iPad will not let me in anywhere to do this. I've tried Settings but only get 'connection to server is lost' or 'you are not subscribed to … read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x