Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Apple says my id is not an apple id, I assumed i have been
Apple says my id is not an apple id, I assumed i have been locked out when trying to setup new ipad, how can I get it back? called support and no answer. … read more
Jon
Jon
Bachelors Degree
872 satisfied customers
I want to end my subcription for the icloud storage plan.
i want to end my subcription for the icloud storage plan … read more
Amarnath Sikdar
Amarnath Sikdar
Sr. Solutions Engineer- Level 2
Bachelor's Degree
85 satisfied customers
How do I cancel a .99 per month storage plan??? I don't
I'm 71 years old and did not have WiFi when I started getting billed for this. I have had it now for quite a while and I thought they would stop billing me, but I see on the invoice that it says it will continue until I cancel it!!! … read more
JustinTimeTech
JustinTimeTech
Technology Support Supervisor
BS
130 satisfied customers
I want to up grade iCloud account to family plan for me & my
I want to up grade iCloud account to family plan for me & my husband. At this time we both have to lowest plan that is $.99/mo … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I was trying to increase my capacity and thought I was doing
Hello. I was trying to increase my capacity and thought I was doing so with an Apple purchase. I think the purchase was iCloud. This does not address my space problem wtih my iPhone. I want to cancel … read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
JUST PURCHASED MORE I-CLOUD STORAGE BUT IT DOESN'T SHOW UP
JUST PURCHASED MORE I-CLOUD STORAGE BUT IT DOESN'T SHOW UP ON MY PHONE EVEN THOUGH THE PURCHASE WAS COMPLETED SUCCESSFULLY. … read more
David L
David L
Bachelor's Degree
5,403 satisfied customers
It is not my device ... I upgraded to 50 GB storage in the
It is not my device ... I upgraded to 50 GB storage in the iCloud, pay every month ... and keep getting a message that my 5GB storage is almost full. It is obviously not taking into account the upgrad… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
932 satisfied customers
I just bought a new iphone 6s. Since then I am constantly
I just bought a new iphone 6s. Since then I am constantly getting messages that my phone can't be backed up because I don't have enough iCloud storage. I tried contacting my service provider (Verizon)… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Just got a new phone and our icloud is full. we need to
just got a new phone and our icloud is full. we need to purchase more … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
I am a senior and I would like to give you my NEW visa
I am a senior and I would like to give you my NEW visa number to be debited every 2nd of the month for 50 GB Storage Plan … read more
Justin Johnson
Justin Johnson
Mac Genius
3,712 satisfied customers
I accidentally deleted most photos from my phone as well as
I accidentally deleted most photos from my phone as well as the Apple Store app shop icon! I was trying to make more space on my phone and deleted things by mistake! Please help! … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
Im trying to back up photos from iPhone to the iCloud. I did
Im trying to back up photos from iPhone to the iCloud. I did the back up on the phone per instructions button when I go to iCloud.com to view the photos there are only 11 of the 1100 I tried to send t… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I shoot pictures on my iPhone. Until recently they would
I shoot pictures on my iPhone. Until recently they would automatically appear on my iMac desk top computer. My iCloud Photo Library is ON. Now they don't load and at the bottom of Photos, it says "Una… read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
I have a 4s iPhone and a iPad 2. Pictures taken on the
I have a 4s iPhone and a iPad 2. Pictures taken on the iPhone are iCloud-linked to the iPad. As the phone has reached its storage limit I want to delete the iPhone pictures, but not the iPad copies. B… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
, my ipad doesn't recognize my storage purchases. I keep
, my ipad doesn't recognize my storage purchases. I keep purchasing more and more storage to no avail. Please any help would be appreciated.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am not sure this is a Software question but I could not locate
I am not sure this is a Software question but I could not locate a catagory of Expert. My question is this . . I want to Upgrade to iOS 7.0.2. I receive the error message (on my iPad) "this update can… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a iPad, bought an additional 50GB (R800.00) for it
I have a iPad, bought an additional 50GB (R800.00) for it via credit card. When can I expect to receive the additional space. I now have only 5GB which is standard. My e-mail address [email protected]… read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
Hello can you tell me how to see what is taking all my space
Hello can you tell me how to see what is taking all my space on I cloud with my Ipad 2 Thanks… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x