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I'm unable to open and use FaceTime. An iMac. Couldn't lo
Couldn't lo into iMessage or FaceTime, only login item at startup in Chrome, Confirmed time and settings were correct, another user was able to sign into FaceTime with their ApplID on the iMac, and it worked fine, was able to sign into iCloud.com and appleid.apple.com with the Apple ID credentials***@******.***. Turned off Application and Connection with Norton Security and still couldn't sign intoiMessage or FaceTime,confirmed that serial number of iMac is viable inSystem information, movedNetworkinterface.plist from Library/SystemConfiguration/ to a back up folder and rebooted. This didn't work either. ( this step was based on https://discussions.apple.com/thread/8333536) … read more
Justin Johnson
Justin Johnson
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I'm unable to open and use FaceTime. An iMac. Couldn't lo
Couldn't lo into iMessage or FaceTime, only login item at startup in Chrome, Confirmed time and settings were correct, another user was able to sign into FaceTime with their ApplID on the iMac, and it worked fine, was able to sign into iCloud.com and appleid.apple.com with the Apple ID credentials***@******.***. Turned off Application and Connection with Norton Security and still couldn't sign intoiMessage or FaceTime,confirmed that serial number of iMac is viable inSystem information, movedNetworkinterface.plist from Library/SystemConfiguration/ to a back up folder and rebooted. This didn't work either. ( this step was based on https://discussions.apple.com/thread/8333536) … read more
Richard
Richard
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I believe an unauthorized person has signed onto my Apple
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Richard
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My Apple ID has been disabled for some reason and I am trying to purchase icloud … read more
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John T. F.
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I am trying to buy a song on itunes. However when I sign in
I am trying to buy a song on itunes. However when I sign in it says someone is trying to use my account in pilot point texas. I am from North Dakota … read more
RussellA
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Just went to sign on to FaceTime. Got msg saying I need to
Just went to sign on to FaceTime. Got msg saying I need to put in new Apple ID or password. Cannot do it unless I go to Apple I'd.com … read more
Aparna Indresh
Aparna Indresh
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I cannot remember my I.D. Or password. I have tried. I want
I cannot remember my I.D. Or password. I have tried. I want to do FaceTime with my family in USA … read more
Josh
Josh
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I received an error during activation for FaceTime, where do
i received an error during activation for FaceTime … read more
Pete
Pete
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I'm very upset. I was on Facetime this morning and when I
I'm very upset. I was on Facetime this morning and when I came home tonight I tried getting on and it won't let me. I have to put my ID and password ***** then his Sign in and nothing happens. No on c… read more
Pete
Pete
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I have had four phone calls that my apple account has been
I have had four phone calls that my apple account has been breech. … read more
PC_Wizzard
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We just purchased a new iPhone SE for my husband this
Hi there Mike. We just purchased a new iPhone SE for my husband this morning we received a notification that his apple ID and phone number were being used on a new iPhone for facetime and IM. Can you … read more
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my wife's iPhone got a notification saying: your apple id and
my wife's iPhone got a notification saying: your apple id and phone# ***** being used and FaceTime on a new mac. what should i do?… read more
John T. F.
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I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
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Quite recently my sons visited me here in Cyprus and updated
Quite recently my sons visited me here in Cyprus and updated my iPad. Before then I had been able to use Facetime but now I cannot accesss this service because I do not have the correct password *****… read more
Steve Herrod
Steve Herrod
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2 iphones and 2 ipads operating under one account. when we
2 iphones and 2 ipads operating under one account. when we updated to IOS6, all devices answer FaceTime. seems like one cell number is ***** on all devices and can't be deleted. any recommendations?… read more
tonyng1
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My son got a new ipod yesterday. I set up the device under
My son got a new ipod yesterday. I set up the device under my account. We were playing the with messaging feature when I noticed that all of my contacts were in his device. I deleted out everything he… read more
Engineer John C.
Engineer John C.
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After loading apps on 2 new iPad2s for my grandchildren I
After loading apps on 2 new iPad2's for my grandchildren I could no longer update apps on my iPad and iPad2. Got notice "Cannot connect to iTunes store". Yet I could purchase an album and if I deleted… read more
Frederick S.
Frederick S.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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