Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have transferred my pictures from my iPhone to my Mac

Customer Question
Hi there, i have...

Hi there, i have transferred my pictures from my iPhone to my Mac computer. i put them in albums( as i have done many times before) , this time i can't transfer the album from my Mac computer back to my iPhone. can you please help or make recommendations.Thank you

Technician's Assistant: What Operating System (OS) are you running on your Mac? What about your iPhone?

Please tell me how i can identify that.

Technician's Assistant: What troubleshooting have you tried with your Mac?

None

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
3/12/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,328
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

Is the iPhone connected to the Mac and unlocked?

Do you have enough space available on the iPhone?

Are you getting an error message when you try to transfer the photos back?

Ask Your Own Mac Question
Customer reply replied 4 months ago
Hi Pete, my phone is connected, I have lots of space, no error message yet.
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

What method are you using to transfer the photos back?

Ask Your Own Mac Question
Customer reply replied 4 months ago
Power cord.
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

Does the Mac detect that the iPhone is connected?

Have you tried using a different cord?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,328
20,328 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have a Mac 10.7 Lion. I am trying to take a photo album
I have a Mac 10.7 Lion. I am trying to take a photo album from my iphone to iphoto on my mac. Is it possible without updating itunes or using the cloud? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
It's more of an operator error. We were trying to free up
It's more of an operator error. We were trying to free up some storage to import an iMovie from iPhone to iTunes, so we downloaded pictures and videos from phone to computer and then deleted. Then whe… read more
Benjamin Nichols
Benjamin Nichols
Computer Systems Administrator
Bachelors of Science
19 satisfied customers
I have an iPad that I have not used in 18 months. I need to
I have an iPad that I have not used in 18 months. I need to remove 4500 pics(Plus I want to save these pics) so that I have enough space to update the software. However its not seeing these pictures w… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
How do I transfer photos that are in my favorites album on
How do I transfer photos that are in my favorites album on my iphone to my mac computer and keep there favorites designation ? … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
For "Viet - Computer Tech", I have an iPhone 5 that I use a
For "Viet - Computer Tech", I have an iPhone 5 that I use a lot to take photos. In Albums, in addition to the Camera Roll Album, I have two other Albums that are independent from the Camera Roll and n… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
My iPhone says it's out of storage. The photos I download
My iPhone says it's out of storage. The photos I download onto my laptop magically appear on my iPhone. If I try to delete them, it says it'll delete across all photostream devices. How do I: a) elimi… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
When I did an upgrade on my MAC, all of the photos and
when I did an upgrade for iPhoto on my MAC, all of the photos and albums disappeared. The Apple store helped retrieve almost all of my 14000 photos but my 67 photo albums were still no longer there. T… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I uploaded Yosemite on my mac book air ...and since then I m
Hi there, I uploaded Yosemite on my mac book air ...and since then I m so unhappy . I cannot upgrade Iphoto - it keeps telling me it s not possible when i m on skype and i won't to attach a photo i ca… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have 100 pictures in a separate folder in my iPhotoa on my
I have 100 pictures in a separate folder in my iPhotoa on my iMac. How do I download them to GROOVEBOOK on my iPhone?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I received a TB Passport hard drive My Passport for Mac over
I received a TB Passport hard drive My Passport for Mac over the holidays and want to transfer photos from my computer. I know how to transfer by going to Finder > Pictures > and dragging the iP… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Answers from Two Experts requested: I have been syncing my photos on my iphone with iPhoto
I have been syncing my photos on my iphone with iPhoto on my MAC. The hard drive crashed and I do not have a good backup. I have since put a new hard drive in my MAC. I am now faced with rebuilding my… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
How do I transfer photos from an iPhone 3G to an iPhone 4S?
How do I transfer photos from an iPhone 3G to an iPhone 4S? Going phone to phone doesn't seem to work. I've tried to import the photos off of the 3G onto my MacBook (2008, 13" White) and then export t… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I like to transfer album from my i phone to my laptop
i like to transfer album from my i phone to my laptop windows 7. after transfer i like to know how delete album from my i phone too many pictures . 3rd after taking pictures or video how can i make su… read more
Eng. Andres
Eng. Andres
Bachelor\u0027s Degree
911 satisfied customers
Hi, I have just bought a Mac. I want to transfer all my photos
Hi, I have just bought a Mac. I want to transfer all my photos on Picasa from my pc to my new machine. I can't figure out how to do this as I can't save them on to a memory stick. Can you help? Many t… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I have an apple laptop that I want to get started. I presently
I have an apple laptop that I want to get started. I presently have a Dell with tons of pictures on it. I'v been trying to put them on disc but they remain in the memory and I can't get rid of them. I… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
174 satisfied customers
I have the new iphone 5 and am not a techie. Somehow I loaded
I have the new iphone 5 and am not a techie. Somehow I loaded on 3 sets of all my pictures that I had uploaded to my computer and a flash drive, then deleted from my previous iphone before I backed it… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I would like to backup my iPad photo Library with about 20.000
I would like to backup my iPad photo Library with about 20.000 photos to my Mac to iPhoto by keeping the Faces, the Events, the Places etc... I have tried the "iMacsoft iPad to Mac converter" and inde… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I put some photos on my IPhone from my computer. I accidently
I put some photos on my IPhone from my computer. I accidently deleted the photo album in question and no longer have the photos on my computer.....but they are still on my phone. How can I get them ba… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x