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It wont update. I phone 6s. Turning it off 10 times. been…

Customer Question
It wont update Technician's...

It wont update

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I phone 6s

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Turning it off 10 times. been going on since september 2017

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It wont let me to enter my apple id

Submitted: 4 months ago.Category: Mac
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Answered in 4 hours by:
3/12/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,351
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

Are you getting any specific error messages?

have you tried recovering the account at https://iforgot.apple.com/?

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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