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Passcode and fingerprint not working, ipad is disabled
passcode and fingerprint not working, ipad is disabled referred to iTunes. when I connected to iTunes, the message is passcode required.... … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Ipad is disabled, says log onto iTunes. I don't know. Cant
Ipad is disabled, says log onto iTunes. JA: What Operating System (OS) are you running on your iPad? Customer: i don't know JA: How long has this been going on with your iPad? What have you tried so f… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My iPad mini is disabled. Have no idea what the password is
My iPad mini is disabled. Have no idea what the password ***** ***** says connect to iTunes. Can't power it off.… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I had an upgrade last night. This morning I guess I put in a
I had an upgrade last night. This morning I guess I put in a pass code, but … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Second opinion] My ipad has become disabled due to my
My ipad has become disabled due to my grandson attempting to many times entering the wrong password ***** I downloaded iTunes and I have connected my ipad and iTunes is saying that it cannot connect to the ipad I have no idea what do to do this is my 1st ipad … read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
My ipad has become disabled due to my grandson attempting to
My ipad has become disabled due to my grandson attempting to many times entering the wrong password ***** I downloaded iTunes and I have connected my ipad and iTunes is saying that it cannot connect to the ipad I have no idea what do to do this is my 1st ipad … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I'm trying to restore an iPad via my Mac. All seems to be
Hi there. I'm trying to restore an iPad via my Mac. All seems to be going well until I get a command saying 'to all access, please respond on you iPad'. I pad simply says that it is 'disabled' so I ca… read more
Pete
Pete
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Bachelor's Degree
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Got new iPad and when attempting to set it up, got a message
got new iPad and when attempting to set it up, got a message to enter passcode. Since this is a brand new iPad and has not been set uo yet, do not have a passcode. Attempted to restore the iPad, but i… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Ipod frozen out. Ipad is locked out. And then it prompted to
yes. and then it prompted to enter password. they entered the wrong one, and eventually got locked out … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My i-pad (jacob's i-pad) is disabled and has been for about
my i-pad (jacob's i-pad) is disabled and has been for about 4 days, I have … read more
RandyNetwork Tech
RandyNetwork Tech
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This question is for the expert: it keeps telling me
This question is for the expert ***** *****:it keeps telling me activation required. … read more
Justin Johnson
Justin Johnson
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Itunes can not find my ipad, I am using windows 7 on my
I am using windows 7 on my laptop, but i dont know about my ipad … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Like a thousand people it seems, I tried to update my iPad
Like a thousand people it seems, I tried to update my iPad 2 to 9.3.1. Everything seemed to work EXCEPT I got no service...was not able to connect to your administrative servers. Took to the internet … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
, I lost about 15 years' worth of calendar data recently
Hi, I lost about 15 years' worth of calendar data recently (due to a strange encounter with a security app on my husband's work iPhone), but I wasn't so worried because I had made backups every month … read more
D.Sandlin
D.Sandlin
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my ipad got disabled because of a Zagg keyboard. I forgot
my ipad got disabled because of a Zagg keyboard. I forgot to turn the keyboard off. What now?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Ive got my audio files stored on my PC in WAV format. Theyve
I've got my audio files stored on my PC in WAV format. They've been moved to the iTunes directory but either don't transfer or cannot be seen by my new iPad. Can you help me?… read more
Brian
Brian
Apple Consultant. FileMaker Developer.
Some college
69 satisfied customers
Hi - I have a brand new iPad and I purchased way too many
Hi - I have a brand new iPad and I purchased way too many (98 downloads!) of kids cartoons and movies today from the itunes store today, not realizing how many there actually were nor how long each wo… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
hi i just got the ipad,i also have 2 iphones and an i pod on
hi i just got the ipad,i also have 2 iphones and an i pod on my itunes account. when i loaded the ipad it downloaded all of the photos from my daughters iphone and none from mine also none of my conta… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

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Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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