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Siri is not working on my 6s phone. Never did. I want to…

Customer Question
Siri is not working...

Siri is not working on my 6s phone. Never did. I want to resolve it

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

It is an iPhone 6s. I don’t know the os

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

2 1/2 years. I just ignored it and used google but now that I am considering buying a new iPhone I want to fix this for trad in

Submitted: 4 months ago.Category: Mac
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Answered in 2 hours by:
3/11/2018
Mac Support Specialist: Sheri, Mac Support Specialist replied 4 months ago
Sheri
Sheri, Mac Support Specialist
Category: Mac
Satisfied Customers: 743
Experience: Owner/Consultant at Computer Rescue, Inc.
Verified

Hi,

Thanks for using JustAnswer. I am happy to assist you with this issue. First, you have to activate this feature. Go to Settings > General > Siri, and then toggle on “Allow 'Hey Siri.'” The next time you summon Siri with a command—either by holding down on the Home button or by calling out “Hey Siri” when your iOS device is plugged in—you'll be prompted with a setup screen.

Please reply and let me know if that works for you or if you have any questions. Then we can go to the next step if needed.

Regards,

Sheri-Expert

Regards,

Sheri-Expert

Regards,

Sheri-Expert

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Mac Support Specialist: Sheri, Mac Support Specialist replied 4 months ago

Hi, I haven't heard back from you. I just wanted to follow up to see if everything is resolved and whether you still need assistance. Please reply and let me know.

Regards,

Sheri-Expert

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