How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

This msg is from iPad. mac is slow, cannot keep up with

Customer Question

This msg is from iPad. mac is slow, cannot keep up with typing, and churms but will not connect. TV is on the same provider with no problems. IPad appears to be fine.
JA: What version of iTunes are you using to sync your Mac?
Customer: Do not know
JA: When did you last reboot?
Customer: This morning and last night
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: Icloud password ***** Mac says it is wrong or apple id is wrong
Submitted: 8 months ago.
Category: Mac
Expert:  Josh replied 8 months ago.


I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!