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I purchased your i Photo Library Manager 3.8.3 Aug 23, 2012…

Customer Question
I purchased your i...

I purchased your i Photo Library Manager 3.8.3 Aug 23, 2012 but forgot about it and never downloaded it Can you help me. It was order #6T3CKXQMQFXO

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple IPad and Mimi mac

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

I have never down loaded your program and would like to know how can I do it now

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

IOS 11.2.6

Submitted: 4 months ago.Category: Mac
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Answered in 14 hours by:
3/11/2018
Mac Support Specialist: Josh, Mac Support replied 4 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,953
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 4 months ago
Josh,
Yes, now I realize I was trying to reach Far cat Software <*****@******.***> whenI got you. I paid for a download (7/23/2012) that I forgot to use and then forgot about it. You can help me see if they are stil in business. Can I still download their Photo Library Manager 3.8.3 ?
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