Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My App Store and iTunes is disabled. IPhone XR and 12.4. Two
Two days I think and I've tried changing my password, logging out and back in, and when I try to put another card as payment in, it says it failed because my App Store and iTunes is disabled … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
I have a different Apple ID than what is on my iTunes Store
I have a different Apple ID than what is on my iTunes Store app. I need to change the iTunes Store app to my Apple ID. How do I do that? … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
It's not letting me use my Apple ID to buy stuff. I don't
Second opinion] It's not letting me use my Apple ID to buy stuff … read more
Baisil
Baisil
Bachelor's Degree
178 satisfied customers
My Apple iTunes & App Store account has been suspended. I
Hi Mike. My Apple iTunes & App Store account has been suspended. I did input new credit info ( I was issued a new Citi Master Card when it appeared my info. had been compromised) but that did not rein… read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
I need to delete an apple ID from my Iphone, and then keep a
I need to delete an apple ID from my Iphone, and then keep a second ID. I want to delete [email protected],com and keep the***@******.*** ID … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
My apple id has been disabled i have tried logging in and
my apple id has been disabled i have tried logging in and out and it still is disabled. Have tried to change the password ***** it wont let me … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
I have a second i-pad that needs to be added to my devices
I have a second i-pad that needs to be added to my devices so I can have books delivered to the new device. … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
IPhone 7 started saying "your Apple ID has been disabled".
Hi. IPhone 7 started saying "your Apple ID has been disabled". Not sure why so went through the reset process. I can now log in to my Apple ID on my computer, Safari on phone and Icloud on phone (with… read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
Having trouble with my Apple ID and password on my iPhone
Having trouble with my Apple ID and password ***** my iPhone 6s. It keeps prompting me to enter an old Apple ID.… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
Atcually I have a 6S. The Apple Store is giving me an
atcually I have a 6S. The Apple Store is giving me an outdated ID and asking for the password, which I have forgotten. I have a working Apple Account and have the ID and Password, the the Apple Store … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Kamil, again Im having problems , now I cant enter the iTu
Kamil, again I'm having problems , now I can't enter the iTunes Store or app center. You've helped me get my email in order, open a new icloud account BUT NOW I can't seem to access with the proper na… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
My wife updated my iPad last night. It is tied to her iTunes
My wife updated my iPad last night. It is tied to her iTunes account and it won't let me update anything. It shows my old email address and I cannot get into IBooks or Kindle. Do I need to go to a sto… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I have an IPhone 3GS. I loaded the new operating system 5.0
I have an IPhone 3GS. I loaded the new operating system 5.0 and have trouble with the Apple ID. I changed the e-mail associated with the Apple ID and this new e-mail is registered in the phone and at … read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
I have an incorrect apple id appearing when I try to update
I have an incorrect apple id appearing when I try to update apps. Can't sign out because I have never used it and it doesn't have an associated password. Can't get new password XXXXX it isn't one of m… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My iPhone 3Gs, when i tap on google or safari on my screen,
My iPhone 3Gs, when i tap on google or safari on my screen, it flashes for a second and goes back to original home screen.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I just converted my ipad to take in the cloud information.
I just converted my ipad to take in the "cloud" information. While updating my ipad, somehow some of my original "stuff" got lost such as all the books I had purchased for my library as well as the An… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I received an email that my iTunes account information had
I received an email that my iTunes account information had been changed. Knowing that I had changed nothing I tried to sign on. My password XXXXX no longer working, my security question answer was no … read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
i bought a phone off a friend and when i go to download apps
i bought a phone off a friend and when i go to download apps or anything his his email shows up when i have to punch the password XXXXX do i change that… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x