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Black vericle line. Os el captian. Just now. How does this…

Customer Question
Black vericle line Technician's...

Black vericle line

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Os el captian

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just now

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes. how does this work?

Submitted: 4 months ago.Category: Mac
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Customer reply replied 4 months ago
I am still waiting for an answer to my question.
Answered in 1 day by:
3/12/2018
Mac Support Specialist: JJesus Perez Gonzale,
 replied 4 months ago
JJesus Perez Gonzale
Category: Mac
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

Please let me know if you require further assistance?

Ask Your Own Mac Question
Customer reply replied 4 months ago
I do. No one gave input on issue.
Customer reply replied 4 months ago
Pay again?
Mac Support Specialist: JJesus Perez Gonzale,
 replied 4 months ago

I am going to help you please do not worry, I dont believe you will be charged again for my assistance, you have already paid. Please just summarize your problem with me.

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Customer reply replied 3 months ago
There is a black vertical line running down my screen. On March 10th I described everything and sent a picture of the issue. Please see the picture I attached on March 10thMacBook Pro Retina 13". Dropped Iphone on keyboard and black line appeared
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Mike
Mike
Mike, Mac Medic
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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