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I forgot my iCloud password. Don't want to change from a…

Customer Question
I forgot my iCloud...

I forgot my iCloud password. Don't want to change from a password ***** works on everything else?

Technician's Assistant: What device or product does this involve?

ICloud on my Mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Not sure. i am checking

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

For some time now. I just got a new phone and Apple Watch and I need to download photos and I need to get into iCloud

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just need to get into iCloud and I don't want to change my overall Password ***** is effective on everything else.

Submitted: 4 months ago.Category: Mac
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Answered in 4 minutes by:
3/10/2018
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago
Suhasini Velu
Category: Mac
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Before we proceed with any troubleshooting, please let me know your email address registered with apple.

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Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

Please provide your phone number 55

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Customer reply replied 4 months ago
My operating system is mac05, High Sierra, version 10.13
Phone no. On my new phone (and old) is(###) ###-####
Customer reply replied 4 months ago
I lost everything on your help screen on my Mac; it was replCed by an “error” screen. Not sure what I did to create an error?
Customer reply replied 4 months ago
Are you there?
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

You can now reset your password ***** your iPad.

A message with instructions has been sent to iPad (2) (iPad Air).

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Customer reply replied 4 months ago
Will that “reset” change the password ***** everything else? That is what I do t want to do!
Customer reply replied 4 months ago
I do not wish to change my passwords for everything else, just iCloud!
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

Kindly contact apple support through the below link.

https://getsupport.apple.com/?caller=cups

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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Customer reply replied 4 months ago
I have been into the site that allows me to change my password ***** when I try to change it to the password ***** I have set for everything else it keeps telling me that I cannot use a password ***** has been used previously?
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

No you will be talking to an apple representative through that link.

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Customer reply replied 4 months ago
All I want to know is if I change my password ***** icloud does it change for all of the other applications? Why can’t we just “recover” the pSsword that is set for icloud?
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

You have to reach apple support regarding this.

Ask Your Own Mac Question
Customer reply replied 4 months ago
I thought that was what I was doing. Have I been charged for a membership ($39)?
Mac Support Specialist: Suhasini Velu,
 replied 4 months ago

Sir/Mam,

You have reached just answer

If you do not wish to utilize our services, you can Customer Support via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help to request a refund.

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