Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I was in puerto vaillarta having my cell phone and a apple…

Customer Question
I was in puerto...

I was in puerto vaillarta having my cell phone and a apple tabley inside a lap top case forgot on a seat of publc transpo buss of course only noticed after i got off the buss but too late the buss is already too far to run behind ,, i have someone looking out for my cell and cancell the line i was told there is a way to trace back the location of my tablet if so perhaps u can inform me on that now i am back in canada it happenned the day before my flight was march the 5 /2018

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

It's ipad mini i had it connected to my bell

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I amno expert but i only use the tabletfor photos

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 4 months ago
i was ask what model it was and what company under all i know it was under bell as and add on device but i got a new cell and cancelled my cell but kept the same email address and the same cell number and it was a ipad mini i have an address to get help goes help.apple.com/ipad
Answered in 9 hours by:
3/11/2018
Mac Support Specialist: Eric Ewing, IT Pro replied 4 months ago
Eric Ewing
Eric Ewing, IT Pro
Category: Mac
Satisfied Customers: 415
Experience: I have been working in Technology since 1997, and have a special affinity for Apple devices.
Verified

Hi! I'm Eric, a Mac expert who's been paired with you through JustAnswer.com. I'm reviewing your question now, and will return w/ an answer soon!

Ask Your Own Mac Question
Mac Support Specialist: Eric Ewing, IT Pro replied 4 months ago

I am so sorry to hear about the loss of your devices!

To track the location of your iPad, navigate to www.icloud.com and sign in with your Apple ID. Once signed in, click the icon for "Find my iPhone" (which, despite the name, tracks ALL of your Apple devices). Once that "app" opens, you can track the location of only your iPad device by clicking the menu for ALL DEVICES at the top center of the screen, and changing the selection to your iPad only. At that point, you should be presented with a location map showing the last known whereabouts of your device.

I hope that helps!

Ask Your Own Mac Question
Mac Support Specialist: Eric Ewing, IT Pro replied 4 months ago

Hi again! I am just checking back in to make sure I fully answered your question? Please let me know...

Thank you!

Ask Your Own Mac Question
Mac Support Specialist: Eric Ewing, IT Pro replied 4 months ago

Hello! Just quickly checking back in to make sure your issue is now resolved? When you have the chance, would you kindly let me know? Thanks so much for using JustAnswer.com!

Ask Your Own Mac Question
Customer reply replied 4 months ago
thank u for u concern I have call my apple store close to where I leave they provide me with the information I needed to trace back my apple tablet
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Ewing Your Own Question
Eric Ewing
Eric Ewing
Eric Ewing, IT Pro
Category: Mac
Satisfied Customers: 415
415 Satisfied Customers
Experience: I have been working in Technology since 1997, and have a special affinity for Apple devices.

Eric Ewing is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My apple ID is disabled. Ipad and mini ipad..running
I have changed my password ***** times and nothing happened … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
5 satisfied customers
I have an IPad Pro and was doing an overnight update and in
Hi Pearl, I have an IPad Pro and was doing an overnight update and in the morning just assumed it would be finished and unpluged my pad from the charger and since then have only got the apple simble o… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Need to cancel renewal membership for iTunes because my
Need to cancel renewal membership for iTunes because my husband passed away April 25, 2018. ITunes was under his account and his bank account will be closing. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
Can't remember passcode. iPad mini. Not sure, Not sure, unit
Not sure, unit was purchased for my dad, who is 94 years old now. iPad was disabled and trying to restore and set up for my wife's use. Took to Simply MAC store everything done but but apparently someone changed his email passcode and we need help with it. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
21 satisfied customers
I have a new iPad Pro. How do I use my wireless keyboard
I have a new iPad Pro. How do I use my wireless keyboard from Apple Mac desktop with my ipad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I received a Lottery scam from a Google address in London
I received a Lottery scam from a Google address in London what can I do to protect myself … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I had my ipad mini restored so I could use it. I had lose my
I had my ipad mini restored so I could use it. I had lose my password ***** open it . I now can do that but I was told I needed an activation 6 digit code. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Need change my password. I've been trying fora month but it
I've been trying fora month but it keeps locking me out … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an I-Pad. Have continuous notice under settings that
I have an I-Pad. Have continuous notice under settings that I need to verify my email address. When I enter my email address, it says wrong address. I've only have two email addresses, neither of whic… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a subscription for the electronic version o fVanity
I have a subscription for the electronic version o fVanity Fair magazine which is good through May 30, 2018 but I am unable to download the issues on my iPad. The last issue I was able to download was… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have a yahoo account for email & lost password! I forgot
I have a yahoo account for email & lost password! I forgot even the questions like what name is ***** ***** cousin? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a MacBook Pro and it won't do anything, I do'nt have
I do'nt have a DVD drive. It is a retina, and it had plenty of space, but now I can only turn it on and it won't get past the sign in screen. (Ie I can't even click 'guest' or myself) … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am now unable to get Google, YouTube, mail, App Store,
I am now unable to get Google, YouTube, mail, App Store, Safari, Bible, news, weather etc. on iPad mini.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an IPAD 2 that was running out of memory ( only 700
I have an IPAD 2 that was running out of memory ( only 700 mb left) Yesterday while travelling I visited a Simply Apple Store in Roswell Georgia and the technician freed up memory for me by deleting m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have tried to enter a password XXXXX facebook but it kept saying
I have tried to enter a password XXXXX facebook but it kept saying under maintenance, after 48 hours still got same message, then tried to change password, it gave a code but did not let me change pas… read more
ErnestAgyare
ErnestAgyare
Deskside Support Tier 4
Master's Degree
38 satisfied customers
I used to have a Samsung phone on the service network and
I used to have a Samsung phone on the Bell service network and also a Bell internet access stick on my laptop. I received good reception on both at Searchmont north of Sault St Marie Ontario Canada. I… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a mac book pro (probably 5 years old). It is "acting
I have a mac book pro (probably 5 years old). It is "acting up". When I hit the power button sometimes I have to hit it 2-3x and it will make a squeak noise too once in a while. I will also get a whit… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
i have a mac mini with bootcamp for windows. I have a ministackv3
i have a mac mini with bootcamp for windows. I have a ministackv3 disk, where i kept my backups for mac and also some files for the pc part. I had a virus i guess(gabpath) i don't know if this was the… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x