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I purchased an iPAD yesterday. Got part way thru the setup,
I purchased an iPAD yesterday. Got part way thru the setup, but had to stop. Tried to complete the setup today. The iPAD is locks after entering the pass code. Is there a way to bypass this feature(?), or change the pass code. I have over 40 years experience on large IBM main frames, VAXs and Microsoft PCs. Please help. ***** ***** ***@******.*** … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Trying to unlock my cell phone but sts is the wrong i and
trying to unlock my cell phone but sts is the wrong i and password … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
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I've forgotten my AppleID, but when I attempt to report it,
I've forgotten my AppleID, but when I attempt to report it, my "MyWay" pops up, and nothing where I can attempt to restore my account. … read more
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John T. F.
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Two Decades Field Experience
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I purchased an I-Pad yesterday. I cant remember my pass code
I purchased an I-Pad yesterday. I cant remember my pass code to get into in. … read more
David
David
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Bachelor's Degree
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I want to change my apple iCloud id; how does one go about
I want to change my apple iCloud id; how does one go about it? … read more
John T. F.
John T. F.
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I bought an iPhone 7 at a Verizon store yesterday and the
I bought an iPhone 7 at a Verizon store yesterday and the clerk had to create a new apple ID and password ***** the phone since I did not have my password ***** my apple ID with me at the time. I do n… read more
Justin Johnson
Justin Johnson
Owner
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The apple id and password I use on my iPhone and IMac will
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John T. F.
Apple Consultant
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When I go to the app store and try to download Hulu or
When I go to the app store and try to download Hulu or anything it says that my Apple Id is disabled. I've reset my pass word so many times, but it still says that the apple ID is disabaled … read more
Josh
Josh
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I bought it yesterday and when I got home I went to connect
I bought it yesterday and when I got home I went to connect it to load stuff and I couldn't sign in as the email address was not mine but my girlfriends it will not take my pass word or hers how do I … read more
Mike
Mike
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Some college
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I have an iPhone 5 with the latest iOS. As of today, I'm
I have an iPhone 5 with the latest iOS. As of today, I'm unable to make a purchase from the iTunes store or App Store. I'm getting a message that my password ***** user ID is incorrect. Both are corre… read more
Ashik
Ashik
Master's Degree
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I have imported my iMac from Thailand to New Zealand but it
I have imported my iMac from Thailand to New Zealand but it does not recognise my password. I tried my Apple Account route but it doesn't recognise my Apple ID either, which worked on my iPad. Please … read more
Mike
Mike
Mac Medic
Some college
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"Your Apple ID or password XXXXX XXXXX" ....this is message
"Your Apple ID or password XXXXX XXXXX" ....this is message I get when I try to update my App Store purchases. I have already reset pass word and it( my new pass word & Apple ID ) DOES WORK when I pur… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a G-5 desktop running OSX 5.3...I accidentally "logged
I have a G-5 desktop running OSX 5.3...I accidentally "logged off" today rather than shutting down...I have never logged off before (it's a home computer, not a business or networked device) and don't… read more
CompExpert
CompExpert
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When I try to sign in to my App Store account on my IMAC i
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I just loaded iCloud into my iPad and Mac! I have been using
I just loaded iCloud into my iPad and Mac! I have been using mostly my iPad but recently when I went check my password XXXXX the screen just blinks and pops back to normal so I can't get into my passw… read more
Daniel
Daniel
Mac Genius
High School or GED
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After loading apps on 2 new iPad2s for my grandchildren I
After loading apps on 2 new iPad2's for my grandchildren I could no longer update apps on my iPad and iPad2. Got notice "Cannot connect to iTunes store". Yet I could purchase an album and if I deleted… read more
Frederick S.
Frederick S.
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High School or GED
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All my purchased Apps have disappeared. How dó i get them
All my purchased App's have disappeared. How dó i get them back? I have just changed my Accescode. Tanks in avance Tommy [email protected]… read more
Mr. Clark
Mr. Clark
Bachelor's Degree
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I am having trouble accessing all my music on itunes, at some
I am having trouble accessing all my music on itunes, at some time I have had an aol access account and I do not recall the password. I have changed my pass word for aol since this time and my current… read more
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Jesse
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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