Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I'm on my Mac Book Pro. I was searching holiday events and I
Hi! I'm on my Mac Book Pro. I was searching holiday events and I got this Virus Alert: WARNING! The last website you visited has infected your computer with a virus. Click OK to begin the repair proce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My MacBook Pro has had an offer to download first MacKeeper,
My MacBook Pro has had an offer to download first MacKeeper, then MacClean up for the last few days. It says that I have 270 issues Then I apparently dowhloaded a Maccleaner pkg but in addition I got … read more
Ashik
Ashik
Master's Degree
9,533 satisfied customers
Got notification my I Mac is infected with malware and
Got notification my I Mac is infected with malware and phishing virus. Tells me to call 1-***-***-**** for Apple support … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
3,006 satisfied customers
I have a Mac Pro laptop. Twice now I have been invaded by a
I have a Mac Pro laptop. Twice now I have been invaded by a virus?, a hack? They are calling themselves Apple Support . The page flashes about 5 times with a warning that spyware is attacking me, file… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I just received a pop up warning advising my iPad was
I just received a pop up warning advising my iPad was infected by the Pegasus Spyware virus and had a telephone number to call Apple Care Support. I was Leary that this may be a phishing attempt. How … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Message on Mac says it is infected with a virus. What do I
Message on Mac says it is infected with a virus. What do I do … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,664 satisfied customers
I received a message while I was on my laptop that it had
I received a message while I was on my laptop that it had ben infected with a virus. I should not close the computer down but call 8000(###) ###-####Is this correct? … read more
The-PC-Guy
The-PC-Guy
Bachelor's Degree
1,224 satisfied customers
IMac flashed multiple pages saying it was infected. Said to
iMac flashed multiple pages saying it was infected. Said to call(###) ###-####for apple support. Address was hyrmv.bid. How should I proceed? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,664 satisfied customers
My MacBook Pro locked up with a message that it is infected
My MacBook Pro locked up with a message that it is infected with 3 viruses - it says to call Apple Support ai(###) ###-#### Is this legitimate? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
On my iMac I'm getting a warning about a virus - Trojan
On my iMac I'm getting a warning about a backdoor virus - Trojan Backdoor Hijack #365838d7f8a4fa5. Message says to call(###) ###-#### What should I do? … read more
Justin Johnson
Justin Johnson
Owner
3,639 satisfied customers
Got a message alert saying my Mac is infected with a virus.
Got a message alert saying my Mac is infected with a virus. I went through the directions to install software to clean this up. Then they asked for a password, but i don't use one here at home. So i h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I got a message to callbecause spyware was detected on my
I got a message to call(###) ###-####because spyware was detected on my mac. I called that number but they wanted to access my computer. I dont know what to do. If I close the pop up window it says ev… read more
Byron
Byron
Computer Support Specialist
3,472 satisfied customers
I use an iMac preferring Firefox V. 48.0.1 to Safari I am
I use an iMac preferring Firefox V. 48.0.1 to Safari I am getting a phishing screen from http://108.61.195.172/information/errorx508/ telling me I am infected and to call right away. this happened onc… read more
Ashik
Ashik
Master's Degree
9,533 satisfied customers
Moments ago, I was trying to log on to AARP's website, but I
Moments ago, I was trying to log on to AARP's website, but I mistyped the URL and suddenly an alarm started sounding and an audible message said my computer had been infected with a virus and that I n… read more
Ashik
Ashik
Master's Degree
9,533 satisfied customers
I run 10.7.5 and I keep getting a notice that I have not ejected
I run 10.7.5 and I keep getting a notice that I have not ejected a disc properly and when the disc is used next OSX will attempt to repair any damage. Its strange because I have not used a disc recent… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
my imac is showing a warning that says it has a virus but when
my imac is showing a warning that says it has a virus but when trying to download software to fix it wont come up. it says its for windows… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My 2006 iMac screen was damaged and needed replacement. I bought
My 2006 iMac screen was damaged and needed replacement. I bought a new imac instead. I am trying to migrate my old files to my new iMac. How can I log onto the old iMac when I can not see the screen. … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Im trying to Screen Share with my iMac using my MacBook Pro...
I'm trying to Screen Share with my iMac using my MacBook Pro... At home I had both computers screen sharing just fine with a Verizon static IP address (which seems to mean something). I thought all wa… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x