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I have been locked out of Facebook once again. I'm in there…

Customer Question
I have been locked...

I have been locked out of Facebook once again. I'm in there under Peggy Elderton-Finch & Peggy Finch. Can we combine?

Technician's Assistant: When did you last update Facebook?

Tried to this a.m.

Technician's Assistant: What have you tried so far with your Facebook?

Signing on with a code 190519 to reset password ***** I forgot my password

Submitted: 4 months ago.Category: Mac
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3/10/2018
Mac Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago
GeekGal
GeekGal, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,797
Experience: MIS degree and 15+ years experience with both Mac and Windows hardware & software
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Hi there! My name is*****'m sorry that you're having this trouble. It would be my pleasure to assist you. Please give me just a moment to review your question.

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Mac Support Specialist: GeekGal, Computer Support Specialist replied 4 months ago

We can't combine the accounts but we should be able to can get you back into the primary account and then delete the second account. Which one is the primary account?

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