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My apple 3 watch won't receive calls. Apple Watch 3, 6s

Customer Question
My apple 3 watch...

My apple 3 watch won't receive calls

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Apple Watch 3, 6s iphone

Technician's Assistant: How long has this been going on with your Apple Watch? What have you tried so far?

Happening last 3 or 4 days, we tri ed clearing all recent calls with no difference, don't know what else to do

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

We are not very tech savvy!!

Submitted: 5 months ago.Category: Mac
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Answered in 4 hours by:
3/10/2018
Mac Support Specialist: Pete, Computer Engineer replied 5 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,628
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 5 months ago

If the Watch is mirrored to your phone, check that Airplane Mode is not turned on.

There may even be a glitch with Airplane mode - go to Settings and turn on Airplane Mode, wait five seconds, then turn it off again.

Also check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.

Reply back and let me know if that works?

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Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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