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Having problem accessing Earthlinks website. On Mac. 10.9.5.

Customer Question
Having problem accessing Earthlinks...

Having problem accessing Earthlinks website

Technician's Assistant: What device or product does this involve?

On Mac

Technician's Assistant: What Operating System (OS) are you running on your Mac?

10.9.5

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

1 Week.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

This is the only website I can't access... every other one, ie. safari, mac, aol is fine just not earthlink

Submitted: 4 months ago.Category: Mac
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Answered in 55 minutes by:
3/10/2018
Mac Support Specialist: arsufi2002, Computer Support Specialist replied 4 months ago
arsufi2002
arsufi2002, Computer Support Specialist
Category: Mac
Satisfied Customers: 1,769
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

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Mac Support Specialist: arsufi2002, Computer Support Specialist replied 4 months ago

Do you have any other web browser on your computer like Google Chrome?

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