Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just purchased coin and got changed but didn’t get my

Customer Question
I just purchased coin...

I just purchased coin and got changed but didn’t get my coins

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Verizon’s I phone 7 plus

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I don’t have a problem with my phone I purchased coin that I didn’t get

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 hours by:
3/10/2018
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,388
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Pete, Computer Engineer replied 4 months ago

Where did you purchase the coins from?
Was the purchase completed successfully and charged to your payment method?

If so, are the coins in your account now after a delay?

--------------------

Your satisfaction is my priority; I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

--------------------

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,388
20,388 Satisfied Customers
Experience: Over 16 years of computer experience, CISCO certified

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
When I went to buy more coins on musically it make me come
When I went to buy more coins on musically it make me come to this website … read more
John Castle
John Castle
BSC in Computing Network Management and Design
5 satisfied customers
I'm trying to buy a new iPhone and get everything set up but
I'm trying to buy a new iPhone and get everything set up but I haven't used my password ***** so long I've forgotten it. I don't live in the town where the store is located so I'm trying to get a new … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I don't know my password and the phone number they have on
I don't know my password ***** the phone number they have on file is not correct or it's so old I do t remember it when I signed up. So I can't change it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I already explained this and gave my credit card info but
I already explained this and gave my credit card info but didn't get an answer. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I am unable to purchase coins on some of my games and
I am unable to purchase coins on some of my games and recently my old debit card was hacked and my bank investigated it and found out that it definitely had Kellie hack the most of it was iTunes and I… read more
Pete
Pete
Computer Engineer
Bachelor's Degree
20,388 satisfied customers
It started becous my phone isn't working. I know my Apple ID
It started becous my phone isn't working. I know my Apple ID but I don't know the password. I tried to change iapple I'd on my I pad and noe Thad's screwed up. … read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
Trying to reset my password that I forgot. I don't know. The
I don't know. The problem is I used to have a Verizon email address and I have Optimum address now … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
It says that my Apple ID that my Apple store has crashed and
It says that my Apple ID that my Apple store has crashed and I can't download anything or get any new devices on my phone I need to get the new Wells Fargo app … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
My email that is will not com up I've tried a lot. Gmail.
My email that is***@******.*** will not com up I've tried a lot … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I need to reset password I took it to Verizon for help and
I need to reset password ***** took it to Verizon for help and it keeps going to recovery mode. Can you help me get it changed? … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I purchased coins for Toy Blast game and didn't get them. A
I purchased coins for Toy Blast game and didn't get them. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I have an ID already in there that does not work and I
I have an ID already in there that does not work and I forgot it and I also forgot my password … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I got charged for something I didn't even want or have on my
I got charged for something I didn't even want or have on my phone I just didn't know how to unsubscribe my pay ment till now please take away that unnecessary charge and give me my hard working money… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
We just tried to do s change password thing with apple smdci
We just tried to do s change password ***** with apple smdci tried the few I remember but after getting off phone it dawn on me that I had I think align all my passwords as 1 only and we didn't try th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just purchased a new phone and need to access my old apple
I just purchased a new phone and need to access my old apple account so that my songs transfer over. I have a new apple account but cannot access my old one. … read more
Ruben G.
Ruben G.
Vocational, Technical or Trade Scho
76 satisfied customers
Trying to buy coins for golf clash need to change credit
Trying to buy coins for golf clash need to change credit card information Trying to buy coins for golf clash need to change credit card information … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
It's saying I need to enter the Apple ID and password to
It's saying I need to enter the Apple ID and password ***** activate the phone but I don't know it cause I bought it off someone and they can't remember the password ***** the owner has the find my iP… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Change the Apple ID and don't know what it is I know with
Change the Apple ID and don't know what it is I know with the Owen is though … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x