Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Wife and I went to the Verizon store yesterday and picked up
Hello again David. Wife and I went to the Verizon store yesterday and picked up an iPhone 8 and an iPad, both for her. The Rep. we worked with advised us not to relaod the new iPad with the old iPad s… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I've had this ipad for about 5 years and I've never been
I've had this ipad for about 5 years and I've never been asked for my address to o-en it and now I've forgotten it and cannot find it and of course I cannot access my device. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
121 satisfied customers
I hav an I pad and can't remember my iCloud email or Pw
I hav an I pad and can't remember my iCloud email or Pw which is required to use my 5 yr old charged I pad … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
915 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My daughter wanted to download the new apps on her iphone
My daughter wanted to download the new apps on her iphone and we plugged it into my Mac and now she has all my contacts, photos and everything and all of hers seems to have disappeared. Help? What did… read more
Jon
Jon
Bachelors Degree
902 satisfied customers
My mom was given an ipad, by her youngest brother, who got
my mom was given an ipad, by her youngest brother, who got it from his step daughter. While erasing all the old contents on the ipad, the ipad has had a security lock placed on iy by apple. Can the se… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
ITunes could not connect to the iPad “iPad” because an
iTunes could not connect to the iPad “iPad” because an invalid response was received from the device. I get this message after the last ipad air upgrade … read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
Pearl: I am having problems trying to access my icloud account
Hi Pearl: I am having problems trying to access my icloud account on my ipad. I have changed the password ***** times and I can log onto apple.com and my account but it will not allow me to do it on t… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My daughters old phone used to belong to me and therefore
My daughters old phone used to belong to me and therefore still uses my apple id. How do I get her a separate apple ID/sign on, without losing all her music etc.… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
IPad has never been hooked up to computer and never had a
iPad has never been hooked up to computer and never had a passcode. It is my mom's and it is asking her to 'enter passcode' she does have an iCloud email and an Apple ID. She can't get in. Please help… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
I have a new ipad mini and in transferring from my iPad 3 i
I have a new ipad mini and in transferring from my iPad 3 i lost music and photos. Help. Reba graham… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPad and a BlackBerry. I have all of my contacts
I have an iPad and a BlackBerry. I have all of my contacts the same on both devices. I am figuring out the best way to purchase the iPhone 6. (T-Mobile) If I buy it at the Apple Store, and bring in my… read more
Ashik
Ashik
Master's Degree
9,508 satisfied customers
I down loaded the 5.1.1 version on my iPad through my daughters
I down loaded the 5.1.1 version on my iPad through my daughters computer and it synced me with her computer now I cannot access my iTunes and it says my apple ID and iTunes ID are no longer mine but h… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My friend has the following Apple devices: (1) iphone 3GS
My friend has the following Apple devices: (1) iphone 3GS -updated to iOS 5.01 recently, without SIMM card in use (2) iphone 4 - iOS 4.0 as of buy date, with SIMM 1 card in use (3) iphone 4S - iOS 4.x… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
For iPad 2, is it absolutely necessary that the iPad must sync
For iPad 2, is it absolutely necessary that the iPad must sync with either a PC or Mac; in other words is there any other way through icloud or otherwise that a new ipad can access itunes? My daughter… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I have purchased new iphones and ipads for my family but only
I have purchased new iphones and ipads for my family but only have one itunes username and password. I have two iphones and they are the same account. However, I bought my wife a new 4s and would like… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x