Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Trying to recover my password. Apple ipad. Ios. I started a…

Customer Question
Trying to recover my...

Trying to recover my password

Technician's Assistant: What device or product does this involve?

Apple ipad

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Ios

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I started a new Facebook account and lost all my contacts

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 3 minutes by:
3/10/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I phone 6. Windows. I forget my i cloud password and i try
i forget my i cloud password and i try to reset it but i dont remember my password ***** my phone number i was using … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I cannot post a video on facebook from my I phone ...... it
I cannot post a video on facebook from my I phone ...... it sends a message to use the password ***** My Facebook password ***** ***** cant post the music video I made … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
I forgot my apple ID. I don't remember. And I wasn't able to
I am 77 and have trouble getting the information I need. I went to the store and they told me they can't help me… read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I got my purse stolen with my i phone in my purse i
hi my name is ***** ***** got my purse stolen with my i phone in my purse i purcashed a new phone now im trying to get on my i cloud account i cannot remeber my password ***** user # … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
My ipad was off for 10-12 months. i did try new wire today
my ipad was off for 10-12 months. i did try new wire today and its works. but I fogat my Passwords and Use name for Apple ID. pls help me to ressett them agen … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
My email address is my password is Harley1951 my ipad was
My email address is***@******.*** my password ***** ***** my ipad was burn up in my house fire ware I lost every thing so I bought this phone and I thought I could put my email in but I am told they c… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I don't know my appleID or my password. I have an ipad and
about 5 hours. I have tried what I thought was the password ***** the apple ID … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I want to reset iPad to factory settings so I can sell and
I want to reset iPad to factory settings so I can sell and update but cannot. Remember password … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
My IPad has been locked up and I can't remember my password.
My IPad has been locked up and I can't remember my password. Help! … read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
I need my Facebook password. Don't know. I don't remember.
Trading my iPad Air for new iPad & am told that I need certain passwords in order for the technician to transfer all my info.… read more
Mr.Med
Mr.Med
1,189 satisfied customers
IPad 2. How do I change my primary iCloud email account? I
IPad 2. How do I change my primary iCloud email account? I don't see a prompt and I long ago lost any password. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
Got a new one and when I set it up all my games were fine.
Got a new one and when I set it up all my games were fine. They all synced over from my other iPads. Now none of them are syncing?... … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a ipad that i use for live streaming on facebook. i
Hi Pearl! i have a ipad that i use for live streaming on facebook. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My Facebook account on my ipad won't open but it will on my
My Facebook account on my ipad won't open but it will on my iPhone. I followed instructions to reinstall. How do I reopen my original page?… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I forgot my password XXXXX I was in safari on my ipad now on
I forgot my password XXXXX I was in safari on my ipad now on my laptop facebook is gone what can I do now I have lost my contacts sites… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
iPad...news feed page on Facebook wont let me " like or share".
iPad...news feed page on Facebook won't let me " like or share". Can't delete on my home page… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have lost all my contacts on my ipad. I have rebooted 3
I have lost all my contacts on my ipad. I have rebooted 3 times and nothing. Unfortunately i didn't know i had to or how to back up my ipad. Anyway i am new with the ipad and need detailed instruction… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x