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My I Pad has just frozen. I am on msn entertainment. I've
My I Pad has just frozen. I am on msn entertainment … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Was reading along and my iPad suddenly posted the front
Was reading along and my iPad suddenly posted the front cover of the book I was reading and would not respond … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
hi thanks! My iPad screen suddenly went black. I have tried
hi thanks! My iPad screen suddenly went black. I have tried rebooting with sleep and home buttons, charginmg ti for half an hour then rebooting. I have plugged it into iTunes. iTunes on my computer re… read more
Vinod Menon
Vinod Menon
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2,495 satisfied customers
I wrote a draft message in Mail, saved it, and later sent it.
I wrote a draft message in Mail, saved it, and later sent it. It still persists on the screen, however, and nothing I do will "put it away." The upshot is that I have no access to Mail because the mes… read more
Ashik
Ashik
Master's Degree
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MY WORDS HD IS FROZEN. I RECEIVE GAMES, BUT CANNOT RESPOND.
MY WORDS HD IS FROZEN. I RECEIVE GAMES, BUT CANNOT RESPOND. CAN YOU ADVISE ME WHAT I CAN DO TO UNFREEZE. I WILL BE VERY APPRECIATIVE. A VERY NEW IPAD USER. JOYCE EDWARD… read more
Ashik
Ashik
Master's Degree
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Jusr bough a used Ipad - have had one before. Cannot get this
Jusr bough a used Ipad - have had one before. Cannot get this used one to be recognized by Itunes on my laptop so then I cannot sync it and move my files over to it. can you help?… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
my ipad will not turn on or respond in anyn way my ipad
my ipad will not turn on or respond in anyn way my ipad will not turn on or respond in any way.what happened?… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Hi,my ipad2 has a dark/grey screen when on safari and will
Hi,my ipad2 has a dark/grey screen when on safari and will not respond to touch,i can search ok but thats it,touching the screen does nothing. Everything else is fine and responds to touch.… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
hi, my ipad 2 mail was not responding, just a blank page, so
hi, my ipad 2 mail was not responding, just a blank page, so for the first time EVER i have pressed the 2 buttons to swith the ipad off ( thinking my reboot it). this was 40 mns ago - but all there is… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Good morning..... My ipad screen is completely dark and I get
Good morning..... My ipad screen is completely dark and I get no response when turning home or trying to charge.. A sudden occurrence and it is charged… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
My mail has frozen. With message no message selected it is
My mail has frozen. With message "no message selected" it is still sending and receiving ... I was using exchange and to try and fix this problem deleted my account and reloaded it, no effect I delete… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Google has stopped responding on my iPad2 - works fine on synched
Google has stopped responding on my iPad2 - works fine on synched laptop. The Google home screen comes up pale grey and does nothing....the thumbnail display in the ipad screen does not work either...… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
The mail and settings apps froze on my iPad2. I backed up the
The mail and settings apps froze on my iPad2. I backed up the iPad and then hit restore. Got error #1602. Changed the usb port and tried again. Now it won't connect at all. Error #0xE8000065. What do … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Battery was at 100%. Importing photos (completed), iPad apparently
Battery was at 100%. Importing photos (completed), iPad apparently self shutdown and I am unable to restart. Removed smart cover and tried via normal switch on but nothing just black screen. Tried to … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
tried to delete several emails at once and it locked up. now
tried to delete several emails at once and it locked up. now I have the little circle going round and round on a blank screen, nothing works??… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
Tried to send video email with a message just before I pushed
Tried to send video email with a message just before I pushed send it froze and since then cannot use mail at all and the whole pad pad has the wobbles until I switch it on and off but still mail dosn… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
My iPad is locked and it will not respond. I looked up photosmith
My iPad is locked and it will not respond. I looked up photosmith onlline and went to a sight that took me directly to the Apple Store with the software is available to purchase. I clicked on buy and … read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
My iPad which was fully charged last night is not responding. I
My iPad which was fully charged last night is not responding. I have tried holding the sleep/wake key for 15 seconds & nothing is happenig. What can I do?… read more
Ashik
Ashik
Master's Degree
9,455 satisfied customers
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Mike

Mike

Mac Support Specialist

Over 20 years IT experience with Apple computers in publishing, marketing and design.

8567 Satisfied Customers

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Meet the Experts:

Mike

Mike

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Over 20 years IT experience with Apple computers in publishing, marketing and design.

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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