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I have two ipads - the older one is not used very often -

Hi - I have...

Hi - I have two ipads - the older one is not used very often - just when the grandchildren are here. They are arriving tonight - so I need help to get this old one to let me log in. Please call should you need to visit with me -(###) ###-#### Nora Lemm

Technician's Assistant: When did you last change your password ***** Apple ID?

I am not sure on that - just fyi - this ipad is asking for "activation help".

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I just charged it last night as it as been a while since it was charged. and right away it was asking for the activation help. it is telling me ipad not set up. please tell me where i should go to get it working. thank you.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No i think that is all.

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Answered in 23 minutes by:
3/9/2018
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified
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Customer reply replied 5 months ago
please.

Click this link on your computer to connect remotely.

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Click Download App

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