Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I forget my Apple ID password. ?????

Customer Question
I forget my Apple...

I forget my Apple ID password

Technician's Assistant: When did you last change your password ***** Apple ID?

?????

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 5 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 7 minutes by:
3/9/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 5 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,703
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple Id. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I am 75-years old and have forgotten both my ID and
Pearl, I am 75-years old and have forgotten both my ID and password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Forgot my pass word. Three or four years ago. They gave me a
Forgot my pass word JA: When did you last change your password ***** Apple ID? Customer: Three or four years ago JA: Did you try resetting through Apple's online account reset tool? Customer: Yes they… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forget my password and wander if my apple id number is
i forget my password ***** wander if my apple id number is ***** … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Need to change Apple ID password. Saturday at the Apple
Saturday at the Apple store where we never did get it right and left without them helping us -frustrating experience … read more
FLORENCE MARIE DRONA
FLORENCE MARIE DRONA
Bachelor of Science (B.S.), Information technology
6 satisfied customers
I cannot use iCloud, asks for password, must have it written
Hello, I cannot use iCloud, asks for password, must have it written down wron. Then go to forget password ***** try to send still does not go anywhere. Need help … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
I lost my Apple id. I forget you apple id. But Ibwas doing
I lost my Apple id JA: When did you last change your password ***** Apple ID? Customer: I forget you apple id JA: Did you try resetting through Apple's online account reset tool? Customer: Yes. But Ib… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot my Apple password. I forgot my Apple password. I
I think I tried that but that all he had to do with my Apple ID which I think is my email address … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
939 satisfied customers
I keep forgetting my passwords. I tried like yesterday. I
Where they ask if you want it sent by email or security questions? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I forgot my apple id. I'm on meds and I forget things at
I forgot my apple id. I'm on meds and I forget things at times can you help me? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I forget my email and apple id. Last year november. Pls i
i forget my email and apple id JA: When did you last change your password ***** Apple ID? Customer: last year november JA: Did you try resetting through Apple's online account reset tool? Customer: no… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forget my apple password. Couple weeks ago. I forget
I forget my apple password JA: When did you last change your password ***** Apple ID? Customer: Couple weeks ago JA: Did you try resetting through Apple's online account reset tool? Customer: I forget… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
Lost my apple id. A time ago. Lost my phone and need help to
lost my phone and need help to put data back from my laptop and would like to go to chatswood store today… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Unable to remember my password for my Ipad. It has been
unable to remember my password ***** my Ipad JA: When did you last change your password ***** Apple ID? Customer: it has been awhile JA: Did you try resetting through Apple's online account reset tool… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Did an update and need apple id which i forgot. Not sure.
did an update and need apple id which i forgot JA: When did you last reset your Apple ID or password? Customer: not sure JA: Have you installed any updates recently? Customer: yes today at approx. 730… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forget my id icloud and password. A month ago. I try to
I try to reset password ***** not pass I thing my child used my phone … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I forgot the password ***** my ipad mini. I have no idea whether
I forgot the password ***** my ipad mini. I have no idea whether it is synced to itunes as I only use it to play games. Can you help? It wornt let me install a new game. thank you.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an ipad2 and I want to change my Apple ID. Ive been
I have an ipad2 and I want to change my Apple ID. I've been able to change my password XXXXX not my ID. Can you help?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
How do I setup my new iphone on my computer for itunes store-
How do I setup my new iphone on my computer for itunes store- I forgot my password XXXXX user name.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x