Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My 6+ goes straight to voicemail without ringing. 6+ metro…

Customer Question
My 6+ goes straight...

My 6+ goes straight to voicemail without ringing

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

6+ metro is my carrier

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

It’s been about 3 weeks. I have rebooted it several times

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes, a message came on my iPad that someone has been using FaceTime & Twitter on a newer apple device

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 12 minutes by:
3/9/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Voicemail. I've only just come online now and would like to assist you with your question.

Does it do this for every number you call?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I tried to get set up with Apple pay. It needed a password
I tried to get set up with Apple pay. It needed a password (which I've promptly forgot), and now I'm locked out. Please help … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have been trying to recover my password and never receive
I have been trying to recover my password ***** never receive the email link. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
When I do facetime, I have no volume. I have a mini ipad.
It's been about a week and I've tried the settings, I tried rebooting. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,479 satisfied customers
Can't activate iMessage or FaceTime. I haven't changed the
I haven't changed the password ***** I activated a new phone for my son. … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
FaceTime stopped ringin. I'm not sure I think it's an iPad
Since yesterday morning the FaceTime stopped ringing I've tried everything to do with sounds and ringtones I can hear those just fine but FaceTime still doesn't ring this started after I did a back up that failed Friday night … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have a new ipad. i cannot find the slot to plug it in. the
i have a new ipad. i cannot find the slot to plug it in. the slot that is located under the on/off button is not big enough to accommodate the plug. And, for some reason, the apple logo is flashing on… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
When a call comes in on my iPhone it goes directly to
When a call comes in on my iPhone it goes directly to voicemail so I am not getting any of my calls. HELP! … read more
Mr.Med
Mr.Med
1,186 satisfied customers
My iPad suddenly stopped ringing, stopped phone calls. And
My iPad suddenly stopped ringing, stopped phone calls. And sound on videos and Siri I have checked everything … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
How do I get a phone icon on my iPad as I have just set it
How do I get a phone icon on my iPad as I have just set it up to receive phone calls. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I'm very upset. I was on Facetime this morning and when I
I'm very upset. I was on Facetime this morning and when I came home tonight I tried getting on and it won't let me. I have to put my ID and password ***** then his Sign in and nothing happens. No on c… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
If my apple id is different icloud than my wife and kids but
If my apple id is different for my icloud than my wife and kids but we share the same id and password ***** iTunes and apps on my phone will my messages go to their ipads still? It did in the past but… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My FaceTime is not working. The number rings, says connecting,
My FaceTime is not working. The number rings, says connecting, and then beeps 3 times. The person I am trying to connect to said FaceTime failed came up on their ipad. Thanks… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Hello,I have 4 problems relating to these Apple products:
Hello, I have 4 problems relating to these Apple products: my iMac, iPhone and iPad. 1. There seems to be a problem with my Apple I.D. - often I don't receive texts sent from another iPhones to my iPh… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have an iPhone and also an ipad .. My son got an ipad for
I have an iPhone and also an ipad .. My son got an ipad for Xmas and I got him onto my apple I'd the same as mine .Unfortunately when he went to stay with his mum my ex she was able to see messages th… read more
Cris
Cris
60 satisfied customers
2 iphones and 2 ipads operating under one account. when we
2 iphones and 2 ipads operating under one account. when we updated to IOS6, all devices answer FaceTime. seems like one cell number is ***** on all devices and can't be deleted. any recommendations?… read more
tonyng1
tonyng1
12 satisfied customers
Why is my iPad 3 not able to connect to a router that it can
Why is my iPad 3 not able to connect to a router that it can see? I am also having the same problem with an iPhone 4S. They both were on the net, I tried to use Facetime on the new iPad (using my emai… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I am having problems with my face time when people call me
I am having problems with my face time when people call me they say all it does is ring. When I try to call them sometime I get a message that says i need wi fi? When i turn on my personal hotspot my … read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I have an iphone 4, its just a couple of months old. I suddenly
I have an iphone 4, it's just a couple of months old. I suddenly have several problems with it: first the battery life has suddenly reduced and I'm having to charge is at least twice a day and this is… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x