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I can't remember my apple password so my attempt to get

Customer Question
Dear Genius, I can't...

Dear Genius, I can't remember my apple password ***** my attempt to get things from my computer is severely limited. I guess I'm still with the stupid crowd, as I was too cheap to buy Mac Care or whatever it is called. I guess I'm just a dumb Yalie. If you can help great. Bettina Drew

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't know how to change it

Technician's Assistant: The Mac Technician will be able to walk you through that. Did you try resetting through Apple's online account reset tool?

I don't know what you mean. I prefer Windows.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No. I am happy you can try to help me. I didn't really expect it.. I hate having to call you a genius, for starters.

Submitted: 4 months ago.Category: Mac
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Answered in 21 minutes by:
3/9/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Customer reply replied 4 months ago
No, Justin, I have for the moment managed to fix the problem but would like to know why my camera is not working with Skype
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago

Thank you for the update!

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Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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